IT Operations Analyst Summer Intern - Richardson, Tx
About The Position
The US Oncology Network is seeking an IT Operations Analyst Summer Intern to join their team in Richardson, Texas. This full-time summer internship offers a collaborative, family-first culture with strong mentorship and opportunities to gain practical skills in end-user support, device deployment, and IT operations. The internship is designed to provide valuable real-world experience for students interested in pursuing a career in information technology. The US Oncology Network, supported by McKesson Corporation, is dedicated to advancing cancer care in America through a network of community-based oncology physicians. Texas Oncology, a part of The US Oncology Network, is the largest community oncology provider in Texas, delivering high-quality, evidence-based care to patients close to home.
Requirements
- Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field strongly preferred.
- Basic understanding of Windows computers, mobile devices, and common workplace software applications.
- Interest in learning about desktop support, device deployment, networking, and IT service operations.
- Strong organizational skills, attention to detail, and willingness to learn new technologies and processes.
- Must have strong communication, customer service, and teamwork skills.
Responsibilities
- Assist with answering basic support calls and tickets from end users under team guidance.
- Document end user issues, service requests, equipment activity, and related support communications.
- Provide basic troubleshooting for laptops, desktops, monitors, mobile devices, and common software issues.
- Support the IT team with workstation setup, software installation, and basic maintenance tasks.
- Receive, process and ship new desktop/laptops and accessories.
- Assist with imaging new computers and preparing devices for deployment in a production environment.
- Help maintain documentation, update asset tracking records, and support inventory organization.
- Participate in team projects and complete other entry-level IT support tasks as assigned.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-term and long-term disability coverage
- Generous PTO program
- 401k plan with company match
- Wellness program
- Tuition Reimbursement
- Employee Assistance program
- Discounts on retailers
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
