IT Operations Analyst-Mainframe Recovery 3rd Shift(GR 24)
About The Position
This position is responsible for monitoring mainframe batch processes and taking corrective action as required. The analyst conducts diagnostic troubleshooting, creates Incident Reports for next-level support and tracks incidents to ensure remediation and prevention of recurring events. The analyst must be a self-driven problem solver, and a great team player. This is a non-exempt position that may be asked to provide additional coverage on a different shift to include weekends, holidays, and overtime as necessary. The Enterprise Command Center (ECC) also monitors the data center critical facilities infrastructure, provides video surveillance, and manages security/access to the building and computer room. An IT Operations Analyst plays a critical role on a global team that is responsible for ensuring the health and availability of PACCAR’s business critical applications.
Requirements
- 5+ years hands-on IT technical experience
- Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, REXX, JCL, RACF, FDRABR, ADRDSSU, and VTCS, CONNECT DIRECT, BMC-CTD, BMC–ISPW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS
- Experience with iSeries-AS/400 Console
- Familiar with Database platforms, specifically IMS, DB2, SQL and Oracle
- Acute attention to detail
- Team player; good customer service skills
- Familiarity with Critical Incident and Problem Management processes
- Experience with Diagnostic Troubleshooting
- Excellent Communication skills: ability to write Technical Materials to develop Procedures, Resolutions and Documentation
Nice To Haves
- Undergraduate degree in IT, Computer Science or related field desired
Responsibilities
- Monitor, investigate issues and take corrective action for Mainframe Batch Processing using distributed scheduling tools, including BMC-Control-M, ISPF, JCLPLUS, FTP/SFTP, Aviva Emulators, JES2, MVS COMMANDS
- Assist with the support of cross-platform administration including WinTel, UNIX, Mainframe, AS400, Linux
- Transfer technical knowledge, processes and procedures, mentor junior staff
- Design and implement recovery procedures for the PACCAR IT Knowledge Base
- Perform proactive measures for the improvement of operational efficiency and increase ECC incident resolution rates
- Participate in or lead projects as assigned
- Provide off-hours Help Desk support
Benefits
- 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short- and long-term disability programs
- Life and accidental death and dismemberment insurance
- EAP services including wellness plans, estate planning, financial counseling and more
- Holiday gift
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
