IT Operations Analyst II

State of Nebraska • Lincoln, NE

1d • Onsite

About The Position

The IT Operations Analyst II works at the Nebraska Emergency Management Agency in Lincoln, Nebraska. The role supports agency hardware, software, systems administration, technology research, procurement standards, and staff training. It also mentors IT staff, supports application development tools, assists with agency IT planning and budgeting, prepares presentations, communicates with agency leadership, and ensures technical documentation is maintained.

The starting hourly pay rate is $30.986. A background and motor vehicle check is required, as is a valid driver's license. The Nebraska Military Department does not sponsor or transfer non-immigrant work visas for its positions.

Requirements

• Associate degree in computer science and three years of related technical and business experience; alternatively, two years of related technical and business experience may substitute for the required education on a year-for-year basis.
• Alternatively, post-high-school coursework in computer science and four years of related technical and business experience. Equivalent combinations of education and experience will be considered.
• Knowledge of memory structure, buffers and registers, networking, computer systems, network application interfaces, specification development and writing, and network planning, design, and evaluation.
• Skill in troubleshooting, instructing, testing, and operations analysis.
• Ability to communicate information and ideas to others; read, understand, and listen to communications from others; recognize problems; and develop logical answers.
• Valid driver's license.
• Must pass a background and motor vehicle check.

Nice To Haves

• Experience with Juvare WebEOC.
• Experience with Microsoft products, including Active Directory, SharePoint, and Teams.

Responsibilities

• Review and approve proposed hardware and software configurations.
• Serve as the vendor contact for PC hardware and software.
• Recommend hardware and software replacement programs.
• Research and define hardware requirements for computer operations.
• Establish and enforce client security practices.
• Monitor work for compliance with federal and state regulations and statutes.
• Maintain and manage system inventory databases.
• Investigate emerging technologies and prepare recommendations.
• Participate in teams researching hardware or software solutions.
• Test new hardware and software and recommend deployments.
• Maintain current knowledge of IT trends and industry direction.
• Maintain hardware and software inventory systems.
• Recommend hardware and software standards for the organization.
• Provide informal technical training for infrastructure personnel.
• Consult on general technical issues and potential solutions.
• Provide direction, training, and technical assistance to coworkers and agency staff.
• Mentor and guide IT staff on assigned tasks.
• Provide technical support on application development tools.
• Assist in preparing the agency’s IT plan and budget.
• Prepare and deliver formal presentations.
• Communicate with agency leadership about IT issues and projects.
• Ensure proper documentation is created and maintained.

Benefits

• Stable employment and hours with regular salary increases.
• Thirteen paid holidays per year.
• Competitive benefits, paid time off, retirement, agency free parking, flexible work schedules, and military leave.
• Employer-paid health insurance at 79%, with four plans and coverage levels to choose from.
• Dental and vision coverage, long- and short-term disability, flexible spending and health savings accounts, an employee assistance program, and an employee discount program.
• Vacation and sick leave earnings starting at 12 days each per year.
• State-matched retirement at 156% for state plans.
• Stipend for eligible military retirees on TRICARE.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree