IT Network Technician

Augusta National Golf Club•Augusta, GA

1d•Onsite

About The Position

The IT Network Technician will assist with maintaining and enhancing the ongoing performance, reliability, and support of the campus-wide network infrastructure for Augusta National Golf Club, the Masters Tournament, and the Masters Tournament Foundation while maintaining the highest level of confidentiality for the Club. The IT Network Technician is part of the IT infrastructure team supporting secure and highly available networks, computing platforms, and virtual server frameworks. This position is a full-time, on-site role in Augusta, GA.

Requirements

Working knowledge of LAN/WAN/WLAN networking concepts including architecture protocols, TCP/IP, Ethernet, VLANs, subnetting, routing, switching, wireless networking, and network operating systems
Programming, scripting skills to streamline network administration tasks
Internet and network security, firewalls, proxy servers, digital rights, and virtual private network (VPN)
Project management concept and methodology
Internet application services, such as web servers and directory services
Business productivity software such as Microsoft Office tools and databases
Network services management tools
Knowledge of servers and workstations operating systems concepts and administration
Excellent communication; written, verbal, and presentation skills
Bachelor’s degree in information technology, computer science, or related field required
0 - 2 years of experience in infrastructure, networking, firewall technology related roles, preferably within retail, hospitality, or related industries
Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program
Applicants must be legally authorized to work in the United States at the time of hire. We are unable to provide visa sponsorship for this position.

Nice To Haves

Cisco Certified Network Associate (CCNA) preferred
Knowledge of and/or training in ITIL, Lean Six Sigma or related IT service management frameworks
Familiarity of standards DSS PCI 3.0 / EMV, ISO 27000 series, and PII preferred
Virtual server farm support in the areas of networking, storage, and high availability preferred

Responsibilities

Acts as a technical specialist to implement, monitor and maintain corporate Wide Area Network/Local Area Network (WAN/LAN) and wireless Local Area Network (WLAN) systems
Supports the administration and maintenance of core networking components, and campus-wide access switches
Assists in intrusion detection and vulnerability analysis and maintains compliance with best practices for secure networks
Supports the backup, recovery, and efficiency of network infrastructure and related enterprise frameworks
Diagnoses and resolves network hardware and connectivity problems
Supports network systems and applications of low to medium complexity
Assist in the creation and monitoring of metrics for infrastructure systems
Issues, documents, and maintains public and private IP addresses, host names, routing tables, related switch configurations per documented standards and requirements
Assists in the planning, designing, and execution of testing efforts
Supports integration solutions with other applications and platforms based on business and technical requirements
Documents, monitors, reports, and assists with managing the resolution of systemic issues
Assist with the creation and maintenance of a catalog infrastructure system supporting daily and tournament operations
Assist with researching technologies and preparing proposals for improvement projects
Provide support to the Senior Infrastructure Engineer on technical issues
Provide remote and after-hours diagnostic help when required to support operations
Performs other duties which are deemed by management to be an important part of the job