IT Network Engineer

University of Maryland•College Park, MD

2d•$115,200 - $138,240•Onsite

About The Position

The IT Network Engineer is a mid-level position in the University of Maryland’s Division of Information Technology (DIT), based in College Park, Maryland, and reports to the Assistant Director, Network Engineering. The role collaborates with others to plan, design, implement, develop, and support wired and wireless network infrastructure and improvements. Work can span the full lifecycle of copper and fiber infrastructure, routers and switches, traffic shapers, VPN systems, firewalls, intrusion prevention systems, load balancers, VoIP, wireless infrastructure, and monitoring and alerting systems. The engineer keeps network documentation current, including design documents, purpose statements, stakeholder requirements, test and support plans, as-built diagrams and specifications, and runbooks. The role also presents technical designs and training topics to medium-sized audiences with varied technical backgrounds, mentors DIT colleagues as needed, participates in an on-call rotation, and provides some support outside business hours. This is an essential position and may require work at the normal or an alternative location during catastrophic events, weather emergencies, or other operational emergencies to help maintain University services. The role is predominantly office-based, with time in computer rooms and communications equipment spaces for installation, testing, and troubleshooting. Less than 5% of work requires moving and lifting heavy communications equipment. All DIT positions have an in-person component at the College Park location; telework is not guaranteed.

Requirements

Bachelor’s degree from an accredited college or university, or qualifying additional work experience substituted year for year for up to four years of the required education.
Three years of professional network design, research, implementation, and escalation support experience.
Knowledge of core networking design and implementation over the WAN and of scalable networks.
Oral and written communication skills.
Skill in using Google Workspace.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Advanced understanding of IP routing, Ethernet switching, wireless, IP multicast routing, VoIP, QoS, network management principles, firewalls, VPNs, network security principles, and network capacity planning and management.
In-depth hands-on knowledge of Ethernet, TCP/IP, 802.1x, Wi-Fi standards (802.11 family), NAC, OSPF, BGP and BGP EVPN, IPSec, VxLAN/EVPN, SNMP, DNS, DHCP, GRE, IPAM, and NTP.
Hands-on experience with enterprise-level routers, switches, firewalls, and network load balancers.
Ability to troubleshoot configuration-level and architecture-level scenarios across multiple network devices and platforms.
Ability to develop network automation code in Python.
Ability to manage workload, deliver assignments on time, work under pressure and short timelines, and manage multiple tasks and priorities daily.
Ability to scale designs to 50,000-user enterprise networks across networking and telecommunications areas.
CCNP or CCIE certification.

Nice To Haves

Master of Science in Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or a related discipline.
Hands-on experience in a large-scale IT development and operations environment.
Hands-on experience in a large-scale higher education environment.
Hands-on knowledge of Aruba and Cisco routers and switches.
Hands-on knowledge of Palo Alto firewalls.
Hands-on knowledge of A10 load balancers.
Hands-on knowledge of HPE Aruba wireless access points, controllers, and conductors.
Hands-on knowledge of network management and monitoring tools such as PRTG, Nagios, and Grafana.
Hands-on knowledge of and ability to work with Infoblox DDI.
Understanding of basic software development principles and network automation.
Hands-on knowledge of developing network automation code in Python and Ansible using software development and version control best practices.
Knowledge of server operating systems, including Windows, UNIX, Linux, and FreeBSD.
Understanding of databases and database management systems, including SQL and Oracle.
Skill in using office productivity software such as Office 365 or Google Workspace.

Responsibilities

Collaborate on planning, designing, and implementing wired and wireless network infrastructure improvements and new capabilities, including stakeholder meetings, requirements identification, team coordination, and workstream coordination.
Design, develop, and support wired and wireless network infrastructure, including lifecycle management of copper and fiber infrastructure, routers, switches, traffic shapers, VPN systems, firewalls, intrusion prevention systems, load balancers, VoIP, wireless infrastructure, and monitoring and alerting infrastructure.
Keep network documentation current, including design documents, purpose statements, stakeholder requirements, test and support plans, as-built diagrams and specifications, and runbooks.
Present technical designs and training topics to medium-sized audiences with mixed levels of technical knowledge.
Mentor DIT colleagues as needed.
Participate in the on-call rotation and provide some support outside business hours.
Work at the normal or an alternative location during major catastrophic events, weather emergencies, or other operational emergencies when required to maintain University services.