IT Network Engineer Sr

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

2d•Onsite

About The Position

The IT Network Engineer, Senior designs, implements, and supports enterprise network infrastructure used by Lurie Children’s Hospital, including routers, switches, network appliances, and technologies that transport data and voice services across the hospital campus and to the Internet. The role is expected to work independently with minimal supervision, take responsibility for completing complex project tasks, and mentor junior network engineering staff. Work is performed in coordination with Information Management application and infrastructure teams and may be carried out directly or through external technology and service partners. The position manages network infrastructure projects, establishes technology standards and roadmaps, implements and maintains vendor technologies, and monitors network performance and capacity. It also supports wired and wireless equipment, troubleshoots network issues using packet sniffers and other inspection tools, works with Information Security and Compliance on network security requirements, and maintains physical network infrastructure such as cabling and network rooms. The role documents enterprise procedures, handles assigned Service Desk tickets, coordinates vendor maintenance, participates in organizational projects, and shares scheduled on-call responsibility.

Requirements

Deep knowledge of network hardware and infrastructure, including application transport, infrastructure devices, and network analytical and diagnostic tools.
Extensive knowledge of networking protocols, including OSPF, BGP, 802.1x, 802.11, DHCP, and DNS.
Master-level experience with TCP/IP and the OSI model, as well as LAN, WAN, and wireless networks.
Comprehensive knowledge of systems and technologies related to network infrastructure.
Three to five years of experience working with Juniper/Cisco technologies in a complex enterprise network environment.
Three to five years of experience with cable management and standards for IDFs and data centers.
Demonstrated project management skills in team member and leadership roles.
Ability to adapt to emerging technologies and implement associated network upgrades when required.
Exceptional communication skills and ability to work across departments and directly with clients as needed.
Strong organizational skills, troubleshooting ability, and attention to detail.
Excellent time and project management, customer service, interpersonal, system diagnostic, and written and oral communication skills.

Nice To Haves

Bachelor’s degree in Engineering, Network Administration, Computer Science, Information Technology, or a related field.
Three to five years of experience with wireless network technologies.
Certification in Juniper, Cisco, or other networking technology.
Programming or scripting skills to assist with network administration tasks.

Responsibilities

Develop and manage complex projects related to network infrastructure and associated technologies.
Mentor junior staff and develop their network technology skills.
Establish and maintain network infrastructure roadmaps and technology standards.
Implement and maintain Juniper, Cisco, and other network vendor technologies.
Maintain wired and wireless network equipment and software.
Troubleshoot and analyze network issues using packet sniffers and other inspection tools.
Work with Information Security and Compliance teams on network infrastructure security policies and design.
Develop and maintain data cabling, network rooms, and other physical network infrastructure.
Participate in other department or organizational project tasks as required.
Complete assigned Service Desk support tickets within Information Management Department standards.
Serve as liaison to vendors for equipment and software maintenance.
Develop and document procedures covering enterprise-wide network infrastructure.
Monitor and report on performance of enterprise network infrastructure and technologies.
Perform ongoing capacity and performance planning for enterprise network infrastructure and related technologies.
Assume scheduled on-call responsibility for network infrastructure.
Perform other job functions as assigned.

Benefits

Medical, dental, and vision insurance.
Employer-paid group term life and disability insurance.
Employer contribution toward a Health Savings Account.
Flexible Spending Accounts.
Paid Time Off (PTO), paid holidays, and paid parental leave.
403(b) retirement plan with a 5% employer match.
Voluntary benefits, including supplemental life, AD&D and disability, critical illness, accident, and hospital indemnity coverage.
Tuition assistance.
Student loan servicing and support.
Adoption benefits.
Backup childcare and eldercare.
Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
Discounts on services at Lurie Children’s facilities.
Discount purchasing program.
Some hourly employees may receive differentials, and select roles may have leadership incentives.