IT Network Administrator - Year Round

Alterra•Winter Park, CO
•$76,000 - $82,000•Onsite

About The Position

The IT Network Administrator (ITNA) designs, implements, maintains, and supports Winter Park Resort’s enterprise network infrastructure, including LAN/WAN environments, routing, switching, firewalls, wireless networks, telecommunications, and copper/fiber cabling. The role oversees day-to-day network operations and provides technical expertise in troubleshooting, performance optimization, and infrastructure planning. The ITNA maintains network documentation, IP address management, subnet allocations, logical and physical network diagrams, monitoring systems, and operational procedures. The role requires expertise in network protocols, DNS, DHCP, network monitoring tools, packet analysis, and troubleshooting across the OSI model. The successful candidate also brings systems administration and end-user support experience and can assist with infrastructure, server, workstation, and business-critical application support across the resort’s mountain operations. The position is primarily based in Winter Park, Colorado, with occasional travel to the Denver area and other business locations as required. Work may take place in indoor and outdoor high-altitude mountain environments and may involve evenings, weekends, holidays, after-hours maintenance, and on-call support.

Requirements

  • High school diploma or equivalent required.
  • Minimum 5 years of professional IT experience.
  • Minimum 3 years of network administration, network engineering, or advanced enterprise networking experience supporting 100+ users.
  • Valid Colorado Driver’s License required.
  • Ability to ski or snowboard at an intermediate level.
  • Experience with enterprise networking concepts including VLANs, VRFs, STP, routing protocols (EIGRP, OSPF, BGP), QoS, 802.1x, and wireless networking.
  • Knowledge of copper and fiber network installation, termination, and troubleshooting.
  • Experience with PowerShell, Python, RegEx, or similar scripting technologies.
  • Strong troubleshooting, analytical, documentation, and communication skills.
  • Ability to work independently while supporting larger team initiatives.
  • Demonstrated commitment to ongoing professional development.
  • Ability to lift and move up to 40 pounds with assistance.
  • Ability to ski/ride, walk, drive, snowmobile, or use ATVs to access resort locations.
  • Ability to work in indoor and outdoor high-altitude mountain environments.
  • Manual dexterity and visual/auditory acuity required for technical work and equipment operation.
  • Ability to sit, stand, walk, bend, kneel, reach, and carry equipment for extended periods.

Nice To Haves

  • Degree in Computer Science, Information Systems, Information Technology, or a related field; equivalent experience will be considered.
  • Understanding of ski resort operations.
  • Experience supporting Microsoft Windows Server environments.
  • VMware experience.
  • PCI and SOX compliance experience.

Responsibilities

  • Install, configure, maintain, and support enterprise network infrastructure, including Cisco, Palo Alto, Ubiquiti, VMware, and related technologies.
  • Administer wired and wireless networks, including access points, hotspots, and point-to-point/point-to-multipoint connectivity.
  • Manage VLANs, subnets, IP addressing, routing, switching, and network segmentation.
  • Maintain and troubleshoot physical network infrastructure, including copper and fiber optic cabling systems.
  • Monitor network performance and maintain network management tools, diagnostics, and reporting systems.
  • Diagnose and resolve network issues remotely and onsite.
  • Conduct site surveys and coordinate network installations, upgrades, and infrastructure projects.
  • Research, evaluate, design, and implement network improvements and new technologies.
  • Assist with vendor management, procurement, equipment selection, and project implementation.
  • Support contractors and third-party vendors on infrastructure projects.
  • Maintain network diagrams, configuration standards, inventory records, procedures, and technical documentation.
  • Support security initiatives and stay current on networking trends, vulnerabilities, and best practices.
  • Follow company standards and compliance requirements, including PCI and SOX controls where applicable.
  • Collaborate with IT leadership, business departments, and technical teams.
  • Provide assistance with systems administration, service desk support, business applications, and POS systems during peak operations and special events.
  • Perform other duties as assigned.

Benefits

  • Free season pass to Winter Park and all Alterra Resorts
  • Discounted friends & family tickets
  • Medical, dental, vision, life, paid parental leave and more for eligible employees
  • 401(k) plan with 100% company match - up to 4%
  • Mental health resources for all employees
  • Food & beverage and retail discounts
  • Onsite employee childcare based on availability
  • Discounted equipment rentals, pro-deals, and more
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