IT Modern Workplace Manager (human)

Neura Robotics • Detroit, MI

5d • Onsite

About The Position

This role is responsible for designing, implementing, and maintaining the facility’s network infrastructure, including LAN/WLAN/WAN, switching, routing, firewalls, and VPN. It also involves managing structured cabling, server/network rooms, and physical IT infrastructure for a new startup facility. The position requires managing on-premises and cloud server infrastructure, security controls, and endpoint device lifecycle management within Microsoft Intune. Additionally, the role serves as the local escalation point for end-user support, leads the local IT team, defines standards and processes, and manages vendors, procurement, and the IT budget.

Requirements

• Several years of progressive IT experience, including infrastructure ownership.
• Hands-on networking expertise: switching, routing, firewalls, Wi-Fi, and VPN.
• Experience planning structured cabling and server/network room or new-site buildouts.
• Strong server and systems skills: Windows Server, virtualization (VMware/Hyper-V), Active Directory, and backup/disaster recovery.
• Solid administration of Microsoft 365 and Entra ID (users, groups, MFA, guest access, licensing).
• Endpoint management with Intune (enrollment, profiles/policies, compliance, app deployment).
• Strong understanding of Windows.
• Solid grasp of IT security fundamentals: endpoint protection, identity and access, patching, and monitoring.
• Experience with PowerShell and a strong interest in using and enhancing scripts for automation and standardization.
• Vendor and project management experience, with the ability to work independently and take initiative in a fast-paced startup environment.
• Structured, service-oriented way of working and excellent communication skills.
• Fluent English, both written and spoken (B2 or higher).

Nice To Haves

• Relevant networking certifications (e.g., CCNA, Network+).
• macOS/iOS/Android experience.
• German language skills.

Responsibilities

• Design, implement, and maintain the facility’s network end to end—LAN/WLAN/WAN, switching, routing, firewalls, and VPN.
• Plan capacity, segment the network, and ensure secure, reliable connectivity across the site.
• Manage and support structured cabling, server/network rooms (MDF/IDF), racks, power, and physical IT infrastructure for a new start up facility.
• Manage deployment and administer on-premises and cloud server infrastructure (Windows Server, virtualization, hybrid Active Directory/Entra), storage, and backup/disaster-recovery solutions.
• Implement and enforce security controls—endpoint protection, identity and access management, MFA, patching, logging, and monitoring—and align local practices with corporate security standards and compliance requirements.
• Own the device lifecycle in Microsoft Intune (Windows/macOS/iOS/Android), and administer Microsoft 365, Entra ID, Teams, and SharePoint/OneDrive, including provisioning, permissions, and licensing.
• Serve as the local escalation point and provide hands-on support for users on-site, partnering with the global Service Desk to resolve issues quickly and keep the business running.
• Build and lead the local IT team as the site scales, define standards, documentation, and processes, and manage vendors, procurement, and IT budget for the entity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree