IT Modern Workplace Manager (human)

Neura Robotics • Detroit, MI

7d • Onsite

About The Position

This role is responsible for designing, implementing, and maintaining the facility's network infrastructure, including LAN/WLAN/WAN, switching, routing, firewalls, and VPN. It also involves managing structured cabling, server/network rooms, and physical IT infrastructure for a new startup facility. The position requires managing the deployment and administration of on-premises and cloud server infrastructure (Windows Server, virtualization, hybrid Active Directory/Entra), storage, and backup/disaster-recovery solutions. Security and compliance are key, with responsibilities including implementing and enforcing security controls such as endpoint protection, identity and access management, MFA, patching, logging, and monitoring, while aligning local practices with corporate security standards. The role also owns the device lifecycle in Microsoft Intune and administers Microsoft 365, Entra ID, Teams, and SharePoint/OneDrive. Additionally, the IT Modern Workplace Manager will serve as the local escalation point for end-user support, partner with the global Service Desk, and build and lead the local IT team as the site scales. This includes defining standards, documentation, and processes, as well as managing vendors, procurement, and the IT budget.

Requirements

• Several years of progressive IT experience, including infrastructure ownership.
• Hands-on networking expertise: switching, routing, firewalls, Wi-Fi, and VPN.
• Experience planning structured cabling and server/network room or new-site buildouts.
• Strong server and systems skills: Windows Server, virtualization (VMware/Hyper-V), Active Directory, and backup/disaster recovery.
• Solid administration of Microsoft 365 and Entra ID (users, groups, MFA, guest access, licensing).
• Endpoint management with Intune (enrollment, profiles/policies, compliance, app deployment).
• Solid grasp of IT security fundamentals: endpoint protection, identity and access, patching, and monitoring.
• Experience with PowerShell and a strong interest in using and enhancing scripts for automation and standardization.
• Vendor and project management experience, with the ability to work independently and take initiative in a fast-paced startup environment.
• Structured, service-oriented way of working and excellent communication skills.
• Fluent English, both written and spoken (B2 or higher).

Nice To Haves

• Relevant networking certifications (e.g., CCNA, Network+).
• Strong understanding of Windows, with macOS/iOS/Android a plus.
• German language skills.

Responsibilities

• Design, implement, and maintain the facility’s network end to end—LAN/WLAN/WAN, switching, routing, firewalls, and VPN.
• Plan capacity, segment the network, and ensure secure, reliable connectivity across the site.
• Manage and support structured cabling, server/network rooms (MDF/IDF), racks, power, and physical IT infrastructure for a new start up facility.
• Manage deployment and administer on-premises and cloud server infrastructure (Windows Server, virtualization, hybrid Active Directory/Entra), storage, and backup/disaster-recovery solutions.
• Implement and enforce security controls—endpoint protection, identity and access management, MFA, patching, logging, and monitoring—and align local practices with corporate security standards and compliance requirements.
• Own the device lifecycle in Microsoft Intune (Windows/macOS/iOS/Android), and administer Microsoft 365, Entra ID, Teams, and SharePoint/OneDrive, including provisioning, permissions, and licensing.
• Serve as the local escalation point and provide hands-on support for users on-site, partnering with the global Service Desk to resolve issues quickly and keep the business running.
• Build and lead the local IT team as the site scales, define standards, documentation, and processes, and manage vendors, procurement, and IT budget for the entity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree