IT Manager- Bakersfield 1.1

Universal Healthcare MSO LLC•Bakersfield, CA

5d•$58 - $72•Hybrid

About The Position

The IT Manager oversees the organization's day-to-day information technology operations, infrastructure, cybersecurity, and support services to ensure reliable, secure, and efficient technology solutions. The role manages IT systems, vendor relationships, technical support functions, and technology projects while supporting compliance with healthcare regulations and organizational standards. The IT Manager collaborates with leadership and departments across the organization to support business objectives and operational excellence. The position is based in Bakersfield, California, with a hybrid workplace arrangement. It is full-time, salaried, and exempt. The organization’s standard operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time, and employees are expected to work their assigned schedules and remain available during those hours unless otherwise specified. The initial projected pay range is $57.70 to $72.12; the posting does not specify the pay period or currency unit. Offered base pay may be adjusted based on the candidate’s relevant knowledge, skills, and experience.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
At least five years of progressive IT experience, including at least two years in a supervisory or management role.
Experience supporting network infrastructure, cybersecurity, cloud environments, enterprise applications, and end-user support services.
Working knowledge of healthcare regulatory requirements, including HIPAA, and information security best practices.
Experience managing vendor relationships, technology procurement, and service agreements.
Strong organizational, analytical, problem-solving, and project management skills.
Excellent verbal and written communication skills.
Ability to communicate technical concepts effectively to non-technical stakeholders.

Nice To Haves

Experience supporting organizations subject to HITRUST certification requirements.
Relevant certifications such as CompTIA Security+, Network+, CISSP, CISM, PMP, ITIL, or similar.
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

Responsibilities

Manage the day-to-day operation, maintenance, and support of IT infrastructure, systems, and technology services.
Coordinate IT initiatives, projects, system upgrades, implementations, and enhancements aligned with organizational goals.
Monitor technology system performance, reliability, and availability, and recommend improvements.
Ensure ongoing maintenance and support of servers, networks, cloud environments, enterprise applications, and communication systems.
Oversee the performance and availability of telecommunications, email, voicemail, and collaboration platforms.
Coordinate technology deployments, upgrades, and system enhancements while minimizing disruption to business operations.
Evaluate technology solutions and recommend options based on operational needs, efficiency, scalability, and cost-effectiveness.
Manage IT support services, help desk activities, and support processes to resolve technical issues and maintain employee satisfaction.
Establish service expectations and monitor support performance.
Collaborate with departments to identify technology needs and provide solutions supporting operational objectives.
Supervise IT staff, contracted resources, and vendor-supported personnel; provide coaching, guidance, training, and performance management.
Support workforce planning, staff development, resource allocation, and a culture of collaboration, accountability, continuous improvement, and customer service.
Implement and maintain information security controls and practices, policies, procedures, and technical safeguards to protect organizational information and PHI.
Support compliance with HIPAA, CMS, HITRUST, and other applicable regulatory requirements; participate in security risk assessments, audits, vulnerability remediation, and compliance initiatives.
Collaborate with Compliance, Privacy, and operational leaders on technology-related compliance requirements and risks, including ongoing HITRUST certification activities.
Manage technology vendor, consultant, and service-provider relationships; monitor performance and compliance with SLAs and contractual obligations.
Assist with vendor evaluations, contract renewals, technology purchases, and procurement activities, and monitor emerging technologies and industry trends.
Coordinate IT projects from planning through implementation and post-go-live support; track progress, timelines, deliverables, and resources.
Facilitate communication among stakeholders, vendors, and project teams, and support change management and end-user adoption.
Assist with departmental budgets, monitor technology expenditures and resource utilization, support cost-benefit analyses and investment recommendations, and identify cost-efficiency opportunities.
Support the development, testing, and maintenance of business continuity and disaster recovery plans; coordinate technology recovery activities during outages, disruptions, or emergencies.
Partner with operational, clinical, compliance, and administrative departments and external partners to support organizational objectives and successful technology adoption.
Perform other duties as assigned.