IT Manager

BLHI•Birmingham, AL

17h•Onsite

About The Position

B.L. Harbert International is seeking an IT Manager to support the International Operations Group in Birmingham, Alabama. The candidate will lead day-to-day IT operations for U.S. offices for the international construction group, manage a small team of support representatives, and design/manage cloud infrastructure (Azure/AWS) and hybrid connectivity. The candidate must possess strong technical skills with exceptional communication and relationship-building abilities.

Requirements

US Citizen
Ability to obtain and maintain a U.S. Government Security Clearance
5+ years IT operations with 2+ years in leadership/mentorship
3+ years hands-on AWS/Azure infrastructure experience; strong cloud networking
Production support experience; hybrid identity (AD + Entra ID)
Infrastructure as Code experience (Terraform/CloudFormation/ARM/Bicep)
Strong troubleshooting, documentation, and communication skills

Nice To Haves

AWS Solutions Architect (Associate/Professional), Azure Administrator (AZ-104), or Azure Solutions Architect (AZ-305)
Experience in regulated/compliance-driven environments
EKS/AKS; Defender for Cloud, GuardDuty; Azure DevOps/GitHub Actions
Degree in CS/IS is a plus (equivalent experience considered)
Exceptional relationship-building; low-ego, high-ownership
Calm, steady communicator under pressure; proactive and transparent
Matrix-friendly collaborator; plain-English translator of technical concepts
Curious, mentor-oriented, and trusted for reliability

Responsibilities

Lead and mentor 3–4 IT support reps across multiple offices
Oversee onboarding/offboarding; ensure timely, secure access
Manage Microsoft 365, Dell/Apple endpoints; optimize Birmingham micro-data center
Administer Freshservice, AD Manager, Azure Entra, Intune, Meraki; align with global IT
Design, deploy, and manage AWS/Azure infrastructure; implement VPCs/VNets, subnets, routing, Security Groups/NSGs, ALB/NLB/Azure LB, VPNs, ExpressRoute/Direct Connect, Transit Gateway/VNet peering
Configure and maintain DNS (Route 53/Azure DNS), including private DNS
Implement IAM/RBAC with least privilege; encryption via KMS/Azure Key Vault
Enforce governance guardrails (AWS Control Tower/SCPs, Azure Policy); support NIST/CIS/SOC 2 compliance
Deploy/maintain EC2/Azure VMs, RDS/Azure SQL/managed databases, S3/Blob storage
Monitor via CloudWatch/Azure Monitor/Log Analytics; support DR/HA designs
Partner closely with operations, field teams, and leadership; communicate plainly and build trust
Have a thorough understanding of Power Platform and SharePoint
Lead and manage complex IT and cloud-infrastructure projects using structured project management methodologies
Develop and maintain project plans, timelines, budgets, resource allocations, and risk registers
Coordinate cross-functional workstreams (IT, Operations, Security, Field/Construction teams, vendors) to ensure alignment and on time delivery
Facilitate project meetings, provide status reporting, and manage stakeholder and executive communication
Identify cross-team dependencies, issues, and risks; drive mitigation strategies and corrective action plans
Ensure all projects adhere to internal governance, documentation standards, and change control procedures
Manage project related vendor relationships, SOWs, and performance expectations
Improve project execution consistency by standardizing templates, workflows, and delivery processes