IT Manager

AB Facility Services•Florham Park, NJ

8d•$120,000 - $140,000•Hybrid

About The Position

We are seeking a hands-on IT Manager to own all aspects of the company’s internal technology operations across multiple office locations. This role serves as the single point of accountability for IT infrastructure, end-user support, security, and systems administration within a Microsoft / Azure cloud environment. The IT Manager will work closely with our managed service provider (MSP) to ensure reliable day-to-day operations while driving improvements to our technology stack. This is an excellent opportunity for someone who wants to shape the IT function of a growing, multi-state organization and build something meaningful over time.

Requirements

5+ years of progressive IT experience, including 2+ years in a management or lead role
Strong hands-on experience administering Microsoft 365 and Azure environments
Travel to NY/NJ offices required
Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls, switching)
Experience managing an MSP or outsourced IT vendor relationship
Proven ability to manage IT projects from conception to completion
Excellent troubleshooting and problem-solving skills across hardware and software
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
Valid driver’s license and reliable transportation for regular multi-site travel

Nice To Haves

Experience in construction, facilities management, or field-services industries
Microsoft certifications (e.g., AZ-104 Azure Administrator, MS-102 Microsoft 365 Administrator)
Security certifications (e.g., CompTIA Security+, AZ-500)
ITIL foundation or project management experience
Experience with Sage 300 or similar ERP systems
Familiarity with compliance frameworks relevant to construction or government contracting
Programing experience is a plus
AI experience is a plus

Responsibilities

Oversee all internal IT operations, serving as the primary technology resource for the organization
Manage the relationship with our outsourced MSP, including SLA accountability, escalations, and project coordination
Administer and maintain the Microsoft 365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)
Manage Azure cloud infrastructure including virtual machines, networking, storage, and security configurations
Ensure reliable performance of network infrastructure, internet connectivity, and VoIP/phone systems across all offices
Develop and maintain IT policies, procedures, and documentation
Manage IT budget, including hardware/software procurement, licensing renewals, and MSP contract costs
Provide in-house technical support to staff across all locations, including troubleshooting hardware, software, and connectivity issues
Manage the full lifecycle of IT equipment—procurement, imaging, deployment, and retirement
Lead IT onboarding and offboarding processes, ensuring new hires are set up and departing employees are properly deactivated
Maintain asset inventory and equipment standards across the organization
Travel regularly between NY and NJ offices to provide on-site support, with occasional travel to other locations as needed
Implement and enforce cybersecurity best practices, including endpoint protection, MFA, conditional access, and data loss prevention
Manage backup and disaster recovery strategies to ensure business continuity
Coordinate vulnerability assessments and remediation efforts with the MSP
Ensure compliance with any client or regulatory IT security requirements
Lead incident response efforts and conduct post-incident reviews
Evaluate current systems and recommend improvements that increase efficiency, reduce cost, or mitigate risk
Lead technology projects from planning through implementation (migrations, deployments, integrations)
Research and recommend new tools and technologies that support business growth
Partner with leadership to align IT strategy with company objectives