IT Manager

Bush Truck LeasingMason, OH

About The Position

The IT Manager is responsible for managing all aspects of IT operations, processes, and service quality for Bush Business Enterprises and related companies. This includes managing, leading and training internal staff and managing external vendor relationships, internal infrastructure, information security, communications technology and asset management. Due to the size and culture of the organization, this is a hands-on level position.

Requirements

  • Bachelor's degree in computer science
  • Five (5) years of experience supervising processes and staff
  • Experience troubleshooting systems
  • Skilled in database programming and software installation
  • Excellent written and oral communication skills
  • Familiar with a range of software and hardware (Microsoft Active Directory, Hyper-V, System Center Virtual Machine Manager, M365, Entra ID, Intune)

Responsibilities

  • Provide management and support for technology systems, devices and services, managing the day-to-day operations of the Information Technology Department
  • Troubleshoot, diagnose and resolve technology issues, including hardware, software and system issues as well as information security concerns
  • Implement and supervise implementation of systems, devices and services
  • Guide IT decisions by establishing, monitoring and enforcing policies and procedures
  • Communicate and collaborate with Executive Management to establish IT strategy, goals and priorities as well as to define expected outcomes, identify issues and resolve through corrective action
  • Identify new technologies and determine applicability to the organization’s long-term needs and goals and make recommendations for adding or consolidating technologies accordingly
  • Responsible for the ordering, acquisition, inventorying, licensing and disposition of hardware and software
  • Develop, review and certify all back-up and disaster recovery procedures and plans
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