IT Manager
Adams Beverages Nc Llc•Charlotte, NC
•Onsite
About The Position
To maintain and implement the company’s computer, communication, and management information systems, including all software and hardware. The IT Manager is a salary exempt position that reports to the Chief Financial Officer. As technology evolves, this position will increasingly focus on cybersecurity, cloud-based solutions, and automation to improve efficiency and data protection.
Requirements
- Strong mechanical, technical support, and troubleshooting skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to work independently and as part of a team
- Ability to manage multiple and competing priorities, projects, and deadlines simultaneously
- Proficiency with Windows Server, Active Directory, networking fundamentals, and Microsoft 365 administration, internet software, database software, network infrastructure, workstation operating systems, printers, switches, routers, firewalls, wireless networking, portable printers, audio/video equipment
- Experience with Apple products (setup, troubleshooting, etc.)
Responsibilities
- Manage and maintain company IT infrastructure including servers, networks, workstations, and warehouse technology systems
- Provide Tier 1–2 technical support to staff across office, warehouse, and field sales operations
- Oversee administration of key business systems including ERP/distribution management software, route accounting platforms, and Microsoft 365
- Coordinate with third-party vendors and managed service providers for specialized support and procurement
- Maintain cybersecurity practices including patch management, endpoint protection, user access controls, and data backup/recovery
- Develop and enforce IT policies, procedures, and acceptable use guidelines
- Manage hardware and software inventory; oversee equipment procurement and lifecycle management
- Support onboarding/offboarding processes by provisioning and decommissioning user accounts and devices
- Identify opportunities to leverage technology to improve operational efficiency in distribution, logistics, and sales
- Document systems, processes, and incidents to build a reliable internal knowledge base
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
