IT Manager

Heven AeroTech • Sterling, VA

10d • Onsite

About The Position

The IT Manager owns and operates HEVEN AeroTech’s information technology environment for our U.S. operations. This is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and the security and compliance posture expected of a defense contractor — including HEVEN’s path to CMMC Level 2. The IT Manager serves as the internal owner of our Microsoft 365 environment, identity and access management, endpoint fleet, and IT vendor relationships. This is a co-managed environment. The IT Manager works closely with HEVEN’s external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who directs those partners, holds them accountable to agreed service levels, and keeps HEVEN’s requirements — especially security and compliance — front and center. As HEVEN scales, the IT Manager will establish the policies, processes, and systems that keep the U.S. business secure, connected, and compliant, and help define how the internal IT function grows over time.

Requirements

• Professional working proficiency in English (spoken and written) is required to perform the responsibilities of this role.
• 5+ years in IT administration/engineering, including 2+ years in a lead or management capacity.
• Deep Microsoft 365 / Entra ID / Intune administration experience.
• Working knowledge of NIST 800-171 and/or CMMC in a defense or regulated environment.
• Strong grounding in identity/access management and endpoint security.
• U.S. person status as defined under 22 CFR 120.15 (required for ITAR / export-controlled work).
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders.

Nice To Haves

• GCC High / GovCloud hands-on experience.
• Direct CMMC assessment preparation or audit experience.
• Relevant certifications (Microsoft, CompTIA Security+, CISSP, or similar).
• Startup, high-growth, or aerospace & defense industry background.
• Experience supporting a multi-site or fast-scaling U.S. operation.

Responsibilities

• Administer and maintain Microsoft 365 (including GCC High), Entra ID, Intune, and endpoint management across the U.S. environment.
• Manage cross-tenant configuration and directory visibility between HEVEN’s two domains (cross-tenant synchronization / multi-tenant organization).
• Own the full device lifecycle: procurement, imaging, deployment, security, and asset tracking for the Windows/Surface fleet.
• Provide responsive end-user support and operate a reliable help desk for U.S. staff.
• Drive CMMC Level 2 readiness and support the C3PAO assessment.
• Implement and maintain security controls aligned to NIST SP 800-171.
• Own identity and access management, including MFA, conditional access, and least privilege practices.
• Partner with Legal/Compliance on ITAR and export-controlled data handling, segregation, and enclave integrity.
• Serve as the primary internal point of contact for HEVEN’s MSP and MSSP — directing their work, managing service levels and escalations, and ensuring security operations meet HEVEN’s requirements.
• Manage additional IT vendor relationships, including compliance enclave build partners.
• Establish and maintain IT policies, runbooks, documentation, and onboarding/offboarding workflows.
• Help define, scale, and eventually lead the IT team structure as the company grows.

Benefits

• Health insurance
• Dental insurance
• Vision coverage
• Retirement plans
• Paid time off/sick
• Critical illness coverage
• Hospital indemnity coverage
• Accident coverage
• Short-term disability
• Long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed