IT Manager

Ontario International Airport Authority•Ontario, CA

37d•Onsite

About The Position

Want to be a part of something bigger than yourself? To contribute to a team making moves on a global scale? Then you’re invited to join the team that lives the So Cal, So Easy vibe. The phenomenal team works daily to connect people, places and create experiences for the millions of passengers traveling through Southern California’s Ontario International Airport (ONT). ONT is looking for people who think outside of the box, who get excited about the possibilities, and who want to continue paving the way for the fastest growing airport in the U.S. If you want to be a part of a vibrant team making world-class moves, and contribute to shaping the future of this airport, region and industry, then look no further. #ThisisONT. COMPENSATION $113,300 - $147,290 annual salary + a generous benefits package to include medical, dental, vision and 10% employer paid 401A through VOYA Financial. Hiring Salary Range: $113,300 - $130,295 annual salary (starting salary will be within this range based upon qualifications) SUMMARY An employee of this class directs and manages information technology activities at the Ontario International Airport (ONT). Incumbents in this classification report directly to the Chief Information Officer. The Information Technology Manager is responsible for applications implementation and support, system architecture and design, infrastructure maintenance, and cyber security.

Requirements

Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position.
Bachelors’ degree in Computer Science, Business Administration, or a closely related field.
Five (5) years of increasingly responsible information technology experience and three years of experience in the management and/or supervision of IT and personnel.
Valid Driver’s License equivalent to a California Class C driver’s license
Acceptable driving record at time of appointment and throughout employment
Ability to pass all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT
Finger dexterity to utilize a keyboard to input information on a computer
Ability to lift and carry files and other media weighing up to fifty (50) pounds up to a distance of approximately 20 feet
Ability to access areas owned or leased by OIAA
Knowledge of computer hardware architecture and principles
Knowledge of TCP/IP network architecture, software and hardware
Knowledge of all Windows operating systems, and a variety of programs
Ability to coordinate, implement, and prioritize complex projects while meeting schedules and timelines within budget
Ability to prioritize responses to problems given system and user impacts
Ability to exercise sound judgment and creativity in making decisions
Ability to lead and mentor assigned staff
Possesses excellent technical and communication skills; communicate effectively orally and in writing
Ability to develop and establish strong working relationships with key partners as demonstrated by the level of two-way communication and feedback
Ability to develop and follow written and oral instructions
Ability to understand and apply complex policies and procedures
Ability to lead and mentor assigned staff
Ability to apply policies and procedures fairly and consistently
Possess the ability to interact effectively and courteously with employees, tenants, and the general public in an international aviation environment
Ability to evaluate and prepare clear and concise reports
Ability to handle high-profile incidents effectively, appropriately, and tactfully
Ability to develop and establish strong working relationships with key partners as demonstrated by the level of two-way communication and feedback
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to consistently demonstrate the values of OIAA

Nice To Haves

Current knowledge of aviation business and management practices, and experience with Workday and Amadeus are highly desirable.

Responsibilities

Establishes and implements a technical vision for ONT.
Works with internal and external stakeholders to define requirements for technology needs, evaluates current technologies, and decides when new implementation is appropriate.
Analyzes and improves upon technology standards and maintains organizational awareness of new technologies.
Sets policies to ensure privacy and security of ONT data and data facilities.
Manages critical business applications, e.g. Workday ERP and Amadeus.
Oversees and/or participates in project management for both new system implementations and enhancements to existing systems.
Prioritizes information technology resources based on ONT needs.
Assists with complex situations while providing technical expertise.
Monitors and maintains technology to ensure maximum access by troubleshooting technology issues.
Develops and monitors accurate operational budgets, procurement, and contracting activities to include lifecycle planning for technology requirements; ensures prudent financial responsibility.
Establish technical standards for hardware and software that ensure quality, functionality, connectivity, and compatibility.
Establishes standards and manages ONT data and telephone services for ONT and selected tenants.
Develops, implements, and maintains applications systems, ONT networks, and centralized telephone systems.
Plans, organizes, directs and evaluates the work of subordinate employees.
Conducts regular staff meetings to communicate with and update employees on objectives and pending issues.
Does related work as required.
May occasionally be assigned to other duties for training purposes, technological changes or deficiencies or for emergency response.
Attends various meetings in remote administrative offices as well as airport terminals in support of various IT projects and tasks.