IT Manager
About The Position
The Denver Public Library (DPL) is seeking an IT Manager to lead its Infrastructure division. This role serves as the primary technical subject matter expert and operational leader, responsible for the stability, security, and growth of core technology systems. The IT Manager will oversee and design essential systems including servers, virtualization, networking, cybersecurity, endpoint management, and identity and access management. This position acts as the team's technical escalation point, owning design, maintenance, standards, and strategy across all 28 library locations to ensure seamless and reliable service. The role also involves leading and empowering high-performing teams, designing roadmaps, setting priorities, and aligning IT technology with the library's mission. Responsibilities include managing the end-to-end talent lifecycle, representing the division in vendor negotiations, and contributing to budgeting and contract management.
Requirements
- Ability to act as the division's technical subject matter expert and escalation point for virtualization architecture, networking, cybersecurity, identity and access management, and endpoint management.
- Designs core infrastructure in a hybrid environment including data strategy and disaster recovery (Windows, SQL, Linux).
- Ability to oversee network design and maintenance across 28 locations.
- Ability to oversee hybrid identity: Active Directory, Entra ID, MFA, Google Workspace, SSO.
- Ability to develop goals, document performance, and formally evaluate staff.
- Ability to transfer expertise through mentoring, cross-training, documentation, and professional development planning.
- Ability to maintain standards, runbooks, and recovery procedures.
- Ability to represent the division with vendors; provides budget and contract input.
- Bachelor's Degree in Computer Science, Mathematics, Business, or a related field.
- Three (3) years of professional level information technology work at the type and level of a senior or full performance professional.
- One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Nice To Haves
- Four (4) years of professional level IT work at the senior or full-performance level.
- Demonstrated expertise in hybrid infrastructure.
- Experience managing colocation operations.
- Supporting infrastructure for government entities.
Responsibilities
- Serve as the primary technical subject matter expert and operational leader for the Infrastructure division.
- Drive the stability, security, and growth of core technology systems.
- Oversee and design essential systems including servers, virtualization, networking, cybersecurity, endpoint management, and identity and access management.
- Act as the team’s technical escalation point.
- Take ownership of design, maintenance, standards, and strategy across all 28 library locations.
- Ensure seamless, reliable service for staff and community.
- Lead and empower high-performing teams.
- Design roadmaps, set priorities, and review technical quality of work.
- Strategically align IT technology with the library's mission.
- Own the end-to-end talent lifecycle: conducting interviews, setting goals, evaluating performance, managing grievances or disciplinary actions.
- Actively cultivate team growth through mentoring, cross-training, and professional development planning.
- Represent the division in vendor negotiations.
- Contribute key input on budgeting and contract management.
Benefits
- Four (4) Medical Plans, Dental, Vision Insurance
- Pension Plan for Life (employee contributes 8.45%, employer contributes 17.95%) and 457 (b) Retirement Plan
- PTO (over 3 weeks in your first year)
- Quarterly wellness hours
- 12 paid holidays
- CARE Bank
- Family Leave Benefits
- Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes)
- Employee Volunteer Program
- Professional Learning and Development Opportunities
- Courses and Career Development Resources
- Education Refund Program
- EcoPass (unlimited free RTD bus/train rides)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
