IT Manager

Standard Imaging Inc•Middleton, WI

3d•Hybrid

About The Position

We are seeking a hands-on IT Manager to lead and support the full IT function for a small–mid-size medical device organization. This role is ideal for a technically strong professional who enjoys working across the entire IT stack—from infrastructure and networking to desktop support and cybersecurity—while delivering outstanding customer service. If you thrive in a role where you can wear many hats, solve problems, and ensure systems run smoothly across the organization, we’d love to hear from you.

Requirements

5+ years of progressive experience in IT infrastructure, systems administration, or IT leadership
Strong expertise in: Microsoft Active Directory & Group Policy
Strong expertise in: Windows Server and Microsoft 365 environments
Strong expertise in: Hyper-V virtualization and clustered environments
Experience with networking, firewalls, VPNs, and remote connectivity
Hands-on cybersecurity experience (endpoint protection, identity security, etc.)
Experience with Teams Phone or unified communications platforms
Working knowledge of Linux administration
Working knowledge of SQL administration and database support
Strong troubleshooting, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Applicants must be authorized to work in the United States. We are not able to sponsor visas now or in the future.

Nice To Haves

Experience developing cybersecurity policies and standards
Backup and disaster recovery experience
CRM/ERP system exposure
Experience supporting development infrastructure and licensing
IT budgeting, forecasting, and vendor management experience
Industry certifications (Microsoft, networking, cybersecurity, virtualization)

Responsibilities

Provide day-to-day IT administration and support for onsite and remote users across multiple locations
Manage desktop environments, endpoint configurations, and user support operations
Administer Microsoft Active Directory, Group Policy, Privileged Access Management, and Windows Server environments
Maintain Windows Server (2019–2025), including Hyper-V virtualization and failover clustering
Support Dell server infrastructure including lifecycle management and upgrades
Manage network infrastructure including HPE switching and Palo Alto firewalls (GlobalProtect VPN)
Perform basic Linux system administration
Oversee system performance, patching, monitoring, and optimization
Support Microsoft 365 and cloud infrastructure planning
Administer Microsoft 365 (Exchange Online, Teams, Teams Phone, licensing, policies, security)
Manage Teams Phone systems (call queues, auto attendants, user provisioning)
Support collaboration tools and remote workforce technologies
Support cybersecurity initiatives including endpoint and identity protection
Administer tools such as Huntress (EDR/ITDR) and Mimecast (or similar email security platforms)
Develop and maintain security policies and best practices
Participate in vulnerability management and compliance efforts
Support disaster recovery planning, backups, and business continuity
Collaborate with Customer Care to support software implementation and deployment
Provide remote and onsite support for customer environments and training readiness
Assist with Microsoft SQL database configuration, migration, and maintenance
Act as an escalation point for technical support issues
Create technical documentation and recommend process improvements
Maintain server images for development and testing environments
Manage security certificates and system trust relationships
Support tools and licensing for development platforms (e.g., Visual Studio)
Partner with development teams to support infrastructure needs
Align IT strategy with business goals in collaboration with leadership
Manage ITSM processes, ticket queues, and prioritization of work
Communicate project status, risks, and updates to stakeholders
Maintain system documentation and inventory
Assist with budgeting, vendor management, and technology planning