IT Manager

Pluckers Wing Bar - Corporate•Austin, TX

15d•$115,000 - $135,000•Hybrid

About The Position

Pluckers Wing Bar is hiring an IT Manager to help build and run our IT department across 34 restaurant locations and a corporate office in Austin, TX. This department is young and growing, with real infrastructure, an existing team, and a solid foundation. The role requires someone willing to do the work and lead the team simultaneously, potentially handling network deployments, vendor calls, and budget presentations within the same day. The ideal candidate thrives in a role where no task is too small and all conversations are valued.

Requirements

6–10 years of progressive IT experience with both hands-on technical work and team leadership.
At least 2 years managing or leading an IT team.
Strong hands-on experience with Microsoft 365, enterprise networking, endpoint management, and security.
Demonstrated experience with vendor management, IT budgets, and procurement.
Multi-location or distributed environment experience required.
Restaurant, retail, or hospitality experience strongly preferred.

Responsibilities

Work alongside the existing IT team to deliver infrastructure projects, system deployments, and technical improvements across 34 locations.
Own vendor relationships, contracts, procurement, and IT budget management.
Establish and enforce standard operating procedures, documentation, and change management.
Evaluate the current technology environment and drive improvements.
Partner with the IT Director on department strategy, staffing recommendations, and long-term planning.
Lead the team day-to-day, including 1-on-1s, workload management, mentorship, and accountability.
Serve as the primary IT point of contact for operations, marketing, finance, and executive leadership.
As the department matures, take on full people management responsibilities including hiring, performance reviews, and building out the team.