IT Manager - Azle, TX

Pipe View, LLC • Azle, TX

11d • Onsite

About The Position

The IT Supervisor is responsible for assisting Pipe View, LLC Teammates with all technology issues, problems, maintenance, and equipment set up. The opportunity to work closely with and be supported by the best operations and administrations teammates in the sewer inspection / location industry. A company that calls you a teammate, not an employee. A workplace that “Respects Everyone” and recognizes hard work. A workplace that understands the life balance and puts family first. A company with a reputation of listening to clients and creating solutions for them. A company that measures customer deliverables and experiences every week to “Drive Accountability” and “Ensure Exceptional Experiences”. “Promote Safety” is our number one Core Value.

Requirements

• IT Skills
• Communication Skills
• Strong Workload Management
• High School Diploma, associate’s degree, or 1-2 years’ experience working in the field preferred.
• Mobile Device Management software (Mosyle, JAMF)
• Familiarity with at least one ticketing system (ZohoDesk)
• Apply networking fundamentals (TCP/IP, VPN, Wi-Fi Routers and Switches)
• Hands-on experience with installing, configuring, and troubleshooting Windows and macOS laptops and desktops, iPads, and iPhones.
• Follow cybersecurity best practices: Phishing awareness and endpoint protection.
• Strong organizational skills and the ability to prioritize tasks based on urgency is required.
• Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes is required.
• Extremely detail-oriented with superior communication skills is required.
• Must be able to read, write and speak English.
• Commitment to Pipe View America’s core values, mission, and programs is required.

Nice To Haves

• MDM Software experience a plus.

Responsibilities

• Diagnose and resolve all the issues our Teammates are facing and providing them solutions as quickly as possible.
• Answer and fulfil any help desk tickets.
• Assist in networking and new device set up (Apple, Microsoft, Mobile, and Desktop).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree