IT Manager (Teton Outfitters)

Polaris•Rigby, ID

3d•Hybrid

About The Position

In this role, you will lead on-site IT and digital enablement for Polaris’ Apparel Center of Excellence facility, Teton Outfitters, in Rigby, Idaho, supporting Polaris’ Parts, Garments & Accessories (PG&A) business unit. You will manage day-to-day IT operations while also partnering with business leaders to plan and execute a practical digital strategy and product roadmap that supports business goals. You will lead a team, coordinate shared resources, and oversee external contractors to ensure reliable service delivery for a 24/7 global organization. You will report to the Sr. Director of Digital Product with a dotted-line relationship to the VPGM of Apparel at Polaris corporate. This is a compelling opportunity to own both site-level IT delivery and meaningful digital outcomes, with direct visibility to local and enterprise stakeholders at the global leader in Powersports.

Requirements

Bachelor's Degree in IT, Business, or related field or equivalent work experience.
Minimum 7 years of IT team management experience.
Experience supporting SAP and/or NetSuite ERP.
Experience working within a global IT organization and managing relationships within a matrixed structure.
Demonstrated understanding of product lifecycle management from concept through release, including enhancements and upgrades.
Broad information services domain knowledge, including application development, end-user devices, servers, databases, networks and telecommunications, collaboration tools, and security.
Experience implementing and supporting packaged and/or custom software solutions (e.g., CAD, PLM, CRM, ERP, WMS, SCM); experience with NetSuite ERP, SAP, Centric PLM, HighJump WMS, Shopify, and SCA is preferred.
Local to, or able to relocate to, the Rigby, ID area and work in a hybrid environment with in-office presence required Monday through Wednesday.
Travel up to 15%.
This position is not eligible for sponsorship.
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.

Nice To Haves

experience with NetSuite ERP, SAP, Centric PLM, HighJump WMS, Shopify, and SCA is preferred.

Responsibilities

Ensure visible, reliable IT service delivery through service level agreements, metrics, and performance dashboards, and support infrastructure planning, implementation, and maintenance for business applications and operations.
Lead and develop a team of 5, along with shared resources and external contractors, to meet business needs and support the broader global enterprise.
Partner with business leaders to shape and execute a digital strategy, vision, and product roadmap aligned to business goals and KPIs.
Plan, staff, and resource digital and IT initiatives effectively, including selecting, managing, and holding vendors accountable for delivery.
Establish and manage product and project budgets, expected outcomes, and delivery plans to support prioritized work.
Drive product delivery practices, including defining and evolving team methodology and tools to improve execution and consistency.
Gather, synthesize, and translate user and stakeholder needs into clear product requirements and prioritized backlog items, including well-defined user stories and acceptance criteria.
Facilitate and contribute to agile delivery activities, including iteration planning, cross-team planning, sprint reviews, retrospectives (as needed), and ongoing backlog grooming and maintenance.
Coordinate stakeholder feedback and expectations, maintain an up-to-date roadmap, and manage release planning and schedules across internal and external stakeholders.
Lead IT project management efforts and incorporate change management approaches to drive alignment, engagement, and adoption.
Monitor product status and feedback after release and use insights to inform improvements while maintaining focus on quality and delivery outcomes.