IT Manager - Log Management Services

Enterprise•St. Louis, MO

7d•Hybrid

About The Position

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths. As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential. This position is eligible for a hybrid work schedule, which is a blend of working from home and in-person at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

Requirements

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must reside in St. Louis, Missouri, or immediate surrounding area
Must be able to work a schedule within U.S. Central Standard Time core business hours.
6+ years of relevant IT experience
Experience managing an application development or infrastructure team through multiple high-priority initiatives
Proven experience defining and managing IT projects
Must have experience in strategic planning, incident/risk management project management and resource allocation
Experience using JIRA, Confluence, or similar collaboration and project tracking tools
Must be committed to incorporating security into all decisions and daily job responsibilities

Nice To Haves

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience managing a log management team

Responsibilities

Lead and support a team of IT Engineers focused on supporting multiple application and infrastructure teams who rely on our logging products for development, production support, and compliance requirements.
Foster a collaborative, inclusive, and high-trust team culture that promotes continuous improvement and professional development.
Collaborate with internal stakeholders to understand logging requirements, align priorities, and ensure monitoring strategies that support business and technical objectives.
Facilitate key team activities, including sprint planning, retrospectives, and performance evaluations.
Oversee team workload, manage project timelines and operational support roadmaps, and allocate resources effectively across multiple high-impact initiatives.
Proactively identify and remove obstacles to team success, escalating issues when needed and driving timely resolution.
Support incident response efforts and coordinate with cross-functional teams during service disruptions as needed.
Manage vendor relationships, including performance evaluations, contract oversight, support coordination, and alignment with service level expectations.
Ensure logging tools are effectively leveraged in alignment with organizational goals.
Deliver regular, business-focused reports to Solutions teams that highlight usage trends and recommend improvements to support Enterprise Mobility’s Logging Standards.