Broker (LOG)

KOCH•Naperville, IL

6d•$26 - $32•Onsite

About The Position

Act as liaison between shippers and carriers. Find truckload carrier in specified region or lane, negotiate rates and delivery terms based upon the requirements of the shipment. Consolidate freight into multiple stops using Koch Logistics cross dock facilities.

Requirements

High school diploma or equivalent
Two years transportation experience
Thorough knowledge of DOT regulations
Exceptional negotiation abilities
Strong communication skills to exchange information via phone, computer and in person
General knowledge of loading/unloading various forms of freight
Team oriented
Ability to recognize, analyze, and solve a variety of issues as they arise
Handle stressful situations with professional composure
Proficient with Microsoft Office and industry-specific software
Strong attention to detail and highly organized
Demonstrated ability to meet sales targets

Nice To Haves

Two years Freight Broker experience
Four-year degree
CTB (Certified Transportation Broker) License

Responsibilities

Generate new leads with trucking companies and solicit new prospects using industry tools, such as DAT, PC Mile and Truckstop
Develop strong, professional relationships with carrier contacts
Qualify carriers as necessary per government and company regulations
Work with shippers, carriers, and dispatchers to manage schedules
Provide current and prospective customers with shipping quotes
Maintain freight files and customer receipts (i.e., rate confirmation)
Support after hours phones as scheduled
Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
Resolve freight discrepancies and customer concerns professionally, and keep relevant parties apprised
Manage multiple deliveries and process spot requests
Directly contact consignees for loads that require appointments or notification and follow up with carrier to ensure freight has delivered as scheduled
Promptly enter data into computer so that billing can be completed
Arrange for load storage with necessary with agents directly
Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
Cross training as required.
Perform additional duties and projects as assigned.