IT Manager – Enterprise Manufacturing Operations & Shopfloor

Daimler Truck North America•Fort Mill, SC

1d•Hybrid

About The Position

Join Daimler Truck North America (DTNA) where our vision is to keep the world moving by revolutionizing transportation through innovative technologies. The IT Operations, Engineering, and Specialty Vehicles department consistently challenges the status quo and drives digital transformation across people, products, and processes. We collaborate to deliver a digital blueprint for the future, spanning Manufacturing, Supply Chain, Quality, Engineering, and Specialty Vehicles—constantly redefining what’s possible. We move the world.

Requirements

Bachelor’s degree in Information Technology or a related discipline.
Minimum of 8 years of relevant experience especially in Digitalization Initiatives across Manufacturing and Shopfloor.
At least 3 years of experience in group leadership, supervisory roles, or as a project leader.
Proven track record managing medium-to-large scale IT project implementations, especially rolling out manufacturing execution systems (MES/ERP/SCADA/IT&OT Projects).
Proficient in ITIL and IT Service Management framework.
Exceptional written and oral communication skills, with the ability to present complex business and technical subjects to diverse stakeholders.
Demonstrated success in leading high-performance, cross-functional product management teams.
Experience with cloud-based platforms and delivering software products in a fast-paced environment.
Working knowledge of identity, access, licensing, and audit‑ready controls.
Ability to provide clear direction, set measurable goals, and share insights on commercial vehicle, transportation, and technology industry trends.
Strong organizational skills and the ability to engage executive stakeholders with thought leadership and technical expertise.
An attached resume is required.

Nice To Haves

Experience working in a global business environment is essential.
Bilingual (English/Spanish); effective across multiple plants and time zones.
A solid understanding of end-to-end manufacturing processes in an automotive industry.
Familiarity with agile software development methodologies is preferred.
Prior leadership experience in enterprise software management and IT organization operations within complex business environments is preferred.

Responsibilities

Own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio covering Manufacturing & Shopfloor Systems.
Collaborate with key business stakeholders to drive enterprise transformation and tactical initiatives.
Lead and enable a creative and innovative team by providing coaching, direction, and leadership.
Plan, procure, design, and implement appropriate technologies to meet the organization’s business needs.
Define annual plans, projects, and delivery schedules, and report progress to both customers and IT management.
Collaborate with key stakeholders to develop an IT Roadmap aligned with the operational vision and drive its execution.
Take full ownership of budgeting and financial management for your team.
Develop and manage budgets, create robust business cases to secure necessary resources, and ensure cost-effective utilization of funds.
Work closely with IT teams and business line functions to understand technological needs and align innovative solutions with organizational requirements.
Foster effective collaboration across functions to drive shared goals and innovation.
Establish strong relationships with colleagues within the global Daimler Truck community to share knowledge, adopt AI practices, identify synergies, and accelerate technology adoption.
Drive best practices by collaborating with IT Service Management team and multiple vendors, ensuring alignment with business objectives and enhanced overall service delivery.
Oversee outsourced IT services and maintain robust supplier relationships to ensure high-quality service delivery.

Benefits

Annual variable pay bonus program
Eligible for the use of a company vehicle
401k company contribution with company match up to 8 % as well as non-elective company contribution of 3 - 7% depending on age.
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive health care plans and wellness programs
Onsite fitness (at some locations)
Tuition assistance and volunteer paid time off
Short-term and long-term disability plans