IT LIS/Beaker Supervisor

UCSF•San Francisco, CA

1d•$140,000 - $210,000

About The Position

The LIS / Beaker Supervisor provides strategic, technical, and operational leadership for the Epic Beaker (Clinical Pathology and Anatomic Pathology) application teams, overseeing the planning, design, implementation, optimization, maintenance, and support of the Beaker laboratory information systems. This role partners closely with Laboratory, Pathology, Clinical Operations, IT leadership, Epic application teams, vendors, and third-party interface partners to translate clinical and operational requirements into scalable, compliant, and efficient technology solutions that improve laboratory quality, workflow efficiency, patient safety, and end-user satisfaction. The LIS / Beaker Supervisor serves as the organization's subject matter expert for Epic Beaker, providing leadership for application governance, system lifecycle management, release planning, change control, production support, issue escalation, and continuous process improvement. The role oversees complex system integrations, testing, upgrades, regulatory readiness, and application performance while ensuring adherence to organizational standards, Epic best practices, accreditation requirements, and applicable regulatory guidelines. In addition to technical leadership, the LIS / Beaker Supervisor is responsible for managing and developing a high-performing team of Beaker analysts through performance management, workforce planning, scheduling, coaching, mentoring, resource allocation, and professional development. The Supervisor establishes team priorities, monitors service levels and operational metrics, promotes cross-training and knowledge sharing, and fosters strong partnerships with operational stakeholders to ensure reliable 24x7 application support and the successful delivery of strategic initiatives across the laboratory enterprise.

Requirements

Minimum of five (5) years of experience designing, building, implementing, and supporting Laboratory Information Systems (LIS) applications in an acute care hospital or integrated health system environment.
At least three (3) years of experience supervising technical staff and/or leading complex enterprise healthcare IT initiatives.
Epic certification (or equivalent demonstrated experience) in Beaker Clinical Pathology (CP) or Beaker Anatomic Pathology (AP).

Nice To Haves

Prior experience at UCSF Health, UCSF Benioff Children's Hospital Oakland, or another academic medical center.

Responsibilities

Provide strategic, technical, and operational leadership for Epic Beaker application teams.
Oversee planning, design, implementation, optimization, maintenance, and support of Beaker laboratory information systems.
Partner with Laboratory, Pathology, Clinical Operations, IT leadership, Epic application teams, vendors, and third-party interface partners.
Translate clinical and operational requirements into technology solutions.
Serve as the organization's subject matter expert for Epic Beaker.
Provide leadership for application governance, system lifecycle management, release planning, change control, production support, issue escalation, and continuous process improvement.
Oversee complex system integrations, testing, upgrades, regulatory readiness, and application performance.
Ensure adherence to organizational standards, Epic best practices, accreditation requirements, and applicable regulatory guidelines.
Manage and develop a high-performing team of Beaker analysts.
Establish team priorities, monitor service levels and operational metrics.
Promote cross-training and knowledge sharing.
Foster strong partnerships with operational stakeholders.
Ensure reliable 24x7 application support.
Ensure successful delivery of strategic initiatives across the laboratory enterprise.