IT Lead, Product Analyst, Third Party Management (TPM)

Johnson & Johnson • Brunswick, OH

6d • Onsite

About The Position

Corporate Business Technology (CBT) Global Enterprise Solutions and Experience offers an outstanding opportunity for enthusiastic technology professionals eager to develop and enhance their skills in Digital Web and the technologies that support this capability. In GESE, we serve as strategic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across corporate functions, sectors, and regions. Through professional services and end-to-end product management we deliver outstanding digital experiences both internally and externally. We blur the boundaries between business and technology and deliver outcomes as a united and inclusive team. The IT Lead is a key member of the Third-Party Management (TPM) team, responsible for driving product insights, translating business and technical needs into actionable requirements, and enabling successful delivery of the TPM digital solution across the third-party lifecycle (intake, due diligence, risk assessment, onboarding, ongoing monitoring, and offboarding). This role serves as the connective tissue between business stakeholders, technology teams, and procurement operations to ensure the solution delivers measurable risk and compliance outcomes, audit-ready traceability, and streamlined workflows for third‑party onboarding and ongoing oversight.

Requirements

• Bachelor’s degree in information technology, Computer Science, Business, or related field.
• 5+ years of experience in product analysis, business analysis, or related techno-functional roles supporting enterprise digital products and delivery teams.
• Strong understanding of Agile frameworks and HPT ways of working.
• Ability to break down complex processes into clear, testable requirements.
• Experience working with intake/workflow platforms and enterprise process automation (i.e., third‑party onboarding, approvals, case management), ideally in a risk, compliance, procurement, or regulated environment.
• Familiarity with integrations, data flows, and downstream process impacts.
• Clear and concise communicator, capable of engaging business leaders, engineers, and procurement teams.
• Problem-solving mindset with ability to work through ambiguity.
• Skilled in partnership, conflict resolution, and expectation-setting within cross‑functional teams.
• Highly organized and able to manage competing priorities in a fast-moving environment.

Nice To Haves

• Experience in risk, compliance, procurement, security, SOX, GxP or other regulated environments.
• Demonstrated ability to operate within a product model: write clear user stories and acceptance criteria, manage a backlog, and partner with engineering/QA through UAT and release.
• Experience with third‑party management and procurement risk operations (i.e., due diligence, inherent risk tiering, issue management, monitoring).
• Backlog and delivery tools (i.e., Jira or Azure DevOps) for story writing, refinement, and sprint execution.
• Documentation and collaboration tools (i.e., Confluence or SharePoint) for requirements, decision logs, and release notes.
• Process mapping tools (i.e., Visio, Mural or Lucidchart) for workflow and control mapping.
• Reporting/analytics tools (i.e., Power BI) to track operational and product KPIs.

Responsibilities

• Serve as the primary partner to the Technical Product Owner (TPO) to shape and refine requirements that support Third Party Management outcomes across Planning & Third-Party Identification, Due diligence & risk decision, contract management & onboarding, ongoing monitoring, and offboarding.
• Translate procurement, risk, and stakeholder insights into user stories with clear acceptance criteria (including workflow states, approvals, evidence collection, and audit trail needs) in partnership with business product owners.
• Conduct requirement elicitation through interviews, process mapping, workflow analysis, risk/control assessment walkthroughs, and feedback loops from TPM, procurement, and risk function teams.
• Own and refine the product backlog in alignment with the product vision and roadmap, prioritizing work that improves effectiveness, compliance, and user experience.
• Ensure traceability from requirements → development → testing → deployment, with clear documentation and audit-ready decisioning for third‑party risk and compliance workflows.
• Partner with the TPO, business product owner(s), risk functions, Supplier Master Data, the Buying Assistant Tool, ISRM, procurement leadership, and vendor delivery team(s) to incorporate real‑world pain points into the product backlog.
• Use data, voice-of-user feedback, and operational metrics (e.g., intake-to-onboard cycle time, SLA adherence, exception rates, rework, and production defects) to measure outcomes and drive continuous improvement.
• Actively participate in all Agile ceremonies (standups, sprint planning, refinements, demos).
• Support UAT and production validation after releases, ensuring workflows, integrations, and reporting operate as intended and meet compliance/audit expectations.
• Collaborate daily with engineering, QA/QCSV, architecture, KPMG technical build team and business stakeholders to remove blockers and maintain delivery continuity.
• Operate within the HPT model, collaborating closely with roles such as TPO, TPM, BPO, BA, PM and vendor delivery team.
• Ensure alignment with enterprise standards, compliance expectations, and user privacy considerations (e.g., data classification/handling, audit trail, and retention).
• Support vendor and partner teams with requirement clarity, testing support, and release readiness activities.
• Track KPIs and OKRs tied to product health, user experience, workflow efficiency, and business outcomes.
• Provide insights to the TPO to influence prioritization based on value delivery and impact on user experience.
• Participate in sprint and quarterly reviews to communicate progress, outcomes, and learnings.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• Consolidated retirement plan (pension)
• Savings plan (401(k))

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level