IT Lab Systems Support Specialist

Resource Management Concepts, Inc.•Dahlgren, VA

5d•$85,000 - $115,000•Onsite

About The Position

Resource Management Concepts, Inc. (RMC) is seeking an IT Lab Systems Support Specialist to support a customer in Dahlgren, VA. This role involves providing installation support for IT hardware and software, configuring systems, performing routine maintenance, conducting operational tests and troubleshooting, managing account access, and maintaining detailed records. The specialist will also be responsible for communicating technical information effectively to various audiences.

Requirements

Active DoD Secret clearance is required to start.
H.S. Diploma or GED
IAT Level II (Information Assurance Technical) or higher DOD 8140 under specialty area 45(Security+) within 60 days of start.
Five (5) years of experience with demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.
Demonstrated ability to: plan or schedule the installation of new or modified hardware, operating systems and applications software; manage accounts, access to systems and equipment; maintain systems configuration; and manage the installation and integration of systems fixes, updates and enhancements.

Nice To Haves

Experience with Linux

Responsibilities

Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
Configure IT Hardware and Software in lab to support customer needs.
Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
Conduct operational tests on lab equipment to ensure system availability and reliability.
Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
Manage account access to lab equipment.
Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
Communicate technical information clearly and concisely to both technical and non-technical audiences.