Part-Time Bellisario IT Internship
The Pennsylvania State University•University Park, FL
•Hybrid
About The Position
Bellisario Facilities and IT offices are looking for a highly motivated intern who possess exceptional interpersonal skills, and who exhibit outstanding professionalism to provide IT Support to students, staff, and faculty of The Pennsylvania State University.
Requirements
- Ability to learn specific equipment functionality, a positive attitude and eagerness to help others is essential.
- Must be able to work in a team environment with strong interpersonal, written and verbal communications skills.
Nice To Haves
- Previous experience with writing documentation and diagnosing computers is preferred.
- Previous experience with diagnosing multi-media equipment is preferred.
Responsibilities
- Ensuring each customer receives outstanding service at all times while addressing and resolving questions, completing appropriate tracking and routing within an incident tracking tool, contributing to technical documentation and FAQs.
- Creating documentation
- Ensure that computer lab equipment is fully functional; add paper and change toner in the printer
- Assist connecting personal devices (mac, windows, iOS, Android) to the PSU wireless network
- Perform routine and preventive maintenance for the purpose of ensuring the availability of computer and peripheral equipment
- Providing audio visual support in our classrooms and event spaces
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
- Assists with inventory, organzation, tear-down and setup of IT assets
Benefits
- The starting rate for this job is $12.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
