IT Internship

Nederlander • New York, NY

14h • Onsite

About The Position

This internship offers a hands-on experience within the IT department of a family-owned live entertainment company. The intern will assist the IT team with various tasks, including troubleshooting hardware, software, and network issues in both office and theatre environments. Responsibilities also include providing technical support to staff, managing IT inventory, supporting the installation of equipment, and contributing to IT projects. The role involves collaborating with other departments, shadowing IT professionals to gain exposure to different IT fields, and participating in a company-wide case study project. Occasional administrative errands and front desk coverage may also be assigned.

Requirements

• Interest in Information Technology, Computer Science, or related field (coursework or self-taught experience welcome, with preference for those currently pursuing a related degree)
• Basic understanding of computer hardware, operating systems (Windows/MacOS), and common office software
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and ability to work collaboratively in a team environment
• Self-motivated and eager to learn new technologies and IT practices
• Ability to manage time effectively and handle multiple priorities
• Must be able to verify identity and eligibility to work in the United States and complete required employment eligibility verification form upon hire.

Nice To Haves

• Prior IT support, help desk, or technical project experience (academic, volunteer, or personal) is a plus

Responsibilities

• Assist IT team with troubleshooting hardware, software, and network issues in office and theatre environments
• Provide technical support to staff, including setup of computers, peripherals, and user accounts
• Help maintain IT inventory and documentation of equipment, software licenses, and system configurations
• Support the installation and maintenance of computers, printers, and AV systems
• Contribute to IT projects such as system upgrades, migrations, and process improvements
• Collaborate with other departments to ensure technology supports daily operations efficiently
• Shadow IT professionals to gain exposure to cybersecurity, systems administration, mobile device management, and technical support best practices
• Collaborate with interns from other departments on a company-wide case study project to replicate real IT scenarios within the context of producing a Broadway show
• Support the team with occasional office-related or administrative errands as assigned, including occasional front desk/receptionist coverage

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree