IT Intern - San Diego Zoo Wildlife Alliance

San Diego Zoo Wildlife Alliance • San Diego, CA

2d • Onsite

About The Position

San Diego Zoo Wildlife Alliance is an international nonprofit conservation organization that brings together wildlife health and care, science, and education to develop sustainable conservation solutions. Under direction, the IT Intern maintains and upgrades automated systems used to manage information, provides technical assistance to resolve user problems, and maintains existing hardware and software. This is a 10-week internship in San Diego, California, running from June 14, 2027, through August 20, 2027, with a stipend of $4,160. Applicants must be currently pursuing or planning to pursue an undergraduate degree; candidates who will have completed a bachelor's degree before the internship ends are not eligible. A cover letter is required.

Requirements

• Currently pursuing or planning to pursue an undergraduate degree; candidates who will complete a bachelor's degree before the internship ends are not eligible.
• Must be at least 18 years of age.
• Training and/or experience demonstrating the listed essential functions, knowledge, and skills.
• Knowledge of tools, equipment, and materials used in personal computer repair and maintenance.
• Knowledge of network systems and network hardware, including switches and routers, and related software.
• Strong customer service skills.
• Ability to communicate effectively.
• Ability to analyze personal computer hardware and software problems and provide solutions.
• A cover letter must be included with the application.

Responsibilities

• Troubleshoot and diagnose problems with desktop and laptop operating systems, application software, and peripherals.
• Configure and install desktop and laptop operating systems, application-specific software, and computer peripherals.
• Support and maintain a virtual patch-testing environment for deployment to desktop and remote computers.
• Provide local and remote end-user support.
• Perform basic troubleshooting and diagnosis of network equipment, systems, and cabling.
• Develop and maintain operating system images in a machine-agnostic environment.
• Assist with the disposal of electronic waste materials.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Intern