IT Intern - Temp

PenumbraAlameda, CA
Onsite

About The Position

Under General Supervision, the IT Intern provides support in research, documentation, and execution of fundamental IT tasks and procedures. This role involves supporting the team on large and complex projects or programs with project-related activities, documenting business processes and procedures, and performing testing on IT Systems. The intern will adhere to the Company’s Quality Management System (QMS) and relevant security, privacy, and compliance principles. This position requires the ability to bring assigned tasks to successful completion and ensure other members of the department follow the QMS, regulations, standards, and procedures.

Requirements

  • Currently studying either Associate or Bachelor's degree in related field with 1+ years of experience or equivalent combination of education and experience.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Ability to be available for on-call duty during off hours as part of a rotating schedule.
  • Flexibility to switch weekend days off with weekdays when necessary to avoid disruption to 24/7 production environments.
  • Requires some lifting and moving of up to 50 pounds.
  • Must be able to move between buildings and floors.
  • Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.
  • Must be able to read, prepare emails, and produce documents and spreadsheets.
  • Must be able to move within the office and access file cabinets or supplies, as needed.
  • Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

Nice To Haves

  • Strong oral, written and interpersonal communications skills required.
  • High degree of accuracy and attention to detail.
  • Proficiency with MS Word, Excel, and other standard office tools.

Responsibilities

  • Strong documentation for meeting notes (attendees, items discussed, what changed, blockers, next steps, action items).
  • Support team on large and complex projects or programs with project related activities.
  • Document business processes and procedures.
  • Perform testing on IT Systems.
  • Ability to bring assigned tasks to successful completion.
  • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
  • Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
  • Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • Perform other work-related duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • life
  • AD&D
  • short and long-term disability insurance
  • 401(k) with employer match
  • paid parental leave
  • eleven paid company holidays per year
  • a minimum of fifteen days of accrued vacation per year, which increases with tenure
  • paid sick time in compliance with applicable law(s)
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