IT Intern - SAP BASIS

Cintas • Mason, OH

2d

About The Position

Cintas seeks an IT Intern Engineer to support its SAP BASIS team with enterprise SAP administration, availability, performance, security, and reliability. The intern will gain hands-on experience in a large SAP environment, working alongside SAP BASIS administrators, infrastructure and application teams, and other IT partners. The role contributes to building and maturing SAP operations practices at a Fortune 500 company.

The intern will learn and assist with monitoring and supporting SAP environments, health checks, capacity and performance analysis, patching, upgrades, maintenance, and troubleshooting. The position also provides exposure to SAP platforms and supporting databases, operating systems, networking, storage, cloud infrastructure, and integrations. The intern will help document procedures and operational guides, validate system and infrastructure changes, support automation and reliability improvements, and communicate issues and planned changes to relevant teams and stakeholders.

Requirements

• Currently enrolled in an associate's, bachelor's, or master's degree program in computer science, information systems, or another IT-related field.
• Basic understanding of Microsoft Office applications, such as Word, PowerPoint, Excel, and Teams.
• Knowledge of principles, methods, and techniques used in engineering, information systems, and related technical support.
• Basic understanding of IT development practices or the application development process.
• Strong verbal and written communication skills and a strong work ethic.

Responsibilities

• Help the BASIS team monitor, maintain, and support SAP environments.
• Learn system, performance, and job monitoring; user and transport administration; system start and stop procedures; and troubleshooting.
• Assist with SAP health checks, capacity and performance analysis, patching, upgrades, and maintenance.
• Analyze incidents and problems using SAP logs, alerts, jobs, dumps, and performance data.
• Explore SAP-supporting databases, operating systems, cloud infrastructure, and integrations.
• Help document procedures, configurations, runbooks, and troubleshooting guides.
• Help validate SAP upgrades, patches, infrastructure changes, and maintenance.
• Collaborate with SAP and IT teams to learn dependencies and end-to-end operations.
• Support automation and improvements in SAP reliability, efficiency, and support.
• Communicate issues, planned changes, and impacts to SAP teams and IT stakeholders.

Benefits

• Competitive pay
• Medical insurance package
• Paid vacation and holidays
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed