IT Intern Endpoint Management
About The Position
Supports endpoint device lifecycle from purchase through disposal. Preps and images laptops and mobile devices, creates and maintains endpoint documentation, and assists with managing endpoint applications for the enterprise. Assists with managing device inventory and assignment and billing and transfer of equipment. Provides escalated support for endpoint hardware as needed. STEP INTO THE ROLE Overseeing numerous customers and working in a team environment to resolve IT related issues. Developing and providing systems and software training to the end-users Coordinates day to day ticketing system and works with IT staff to provide end-user solutions. Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration. Maintains end-user documentation, knowledge base and recurring communications to end-user community.
Requirements
- Sophomore or Junior in college pursuing two-to-four-year post-secondary degree in Information Technology or related field.
- Commitment of 9-month minimum Internship; Part time in office.
Nice To Haves
- Previous experience using a ticketing system preferred.
Responsibilities
- Supports endpoint device lifecycle from purchase through disposal.
- Preps and images laptops and mobile devices
- Creates and maintains endpoint documentation
- Assists with managing endpoint applications for the enterprise.
- Assists with managing device inventory and assignment and billing and transfer of equipment.
- Provides escalated support for endpoint hardware as needed.
- Overseeing numerous customers and working in a team environment to resolve IT related issues.
- Developing and providing systems and software training to the end-users
- Coordinates day to day ticketing system and works with IT staff to provide end-user solutions.
- Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration.
- Maintains end-user documentation, knowledge base and recurring communications to end-user community.
Benefits
- Competitive pay
- 100% employer paid HDHP insurance premiums for employees
- 401(k) with company match
- HSA and FSA options
- Dental and Vision insurance
- Education Assistance (Tuition Reimbursement)
- Work/Life balance
- Employee/Family focused culture
- Gym on site
- And more!
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
