The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As a Senior IT Endpoint Analyst , you will lead the implementation, support, and continual improvement of the organization's endpoint infrastructure, including desktops, laptops, mobile devices and peripheral equipment. You will play a key role in delivering high-quality endpoint solutions—ensuring security, performance, and user satisfaction. This role serves as a bridge between technical teams and end users, with a focus on lifecycle planning, issue resolution, capacity management, and consultation. You will also serve as a mentor to team members and lead initiatives in collaboration with the Endpoint Engineering team to drive standardization and innovation.