IT Instructor - Communications & Technical Writing

Summit Academy O I C • Minneapolis, MN

2d • Onsite

About The Position

The IT Instructor – Communications & Technical Writing teaches multiple courses in the IT department, including English, Professional Communications, Customer Service, A+ Preparation, and Microsoft Suite & Keyboarding. This role supports students in developing the hardware, software, and professional “soft” business skills needed to become successful IT employees through curriculum development, instruction, grading, and student guidance. In doing so, the position directly advances Summit Academy OIC’s mission of preparing students for living-wage careers through training, curriculum development, and classroom management.

Requirements

• Demonstrated ability to apply core concepts to the workplace environment and make connections to the IT industry.
• Ability to teach people of various abilities and diverse backgrounds.
• Strong classroom management skills.
• Strong written, oral, interpersonal, & presentation skills.
• Strong decision-making, problem-solving, time management, and stress management skills.
• Works effectively as part of a team.
• Works effectively in a fast-paced environment.
• Associate degree in English, Business, IT, or a related field, or at least 4 years of equivalent professional experience.
• Three years of full-time professional experience in a teaching, training, or customer service role.

Nice To Haves

• Bachelor’s degree in English, Business, IT, or a related field
• IT industry experience, in particular customer service experience.
• Experience teaching adults.

Responsibilities

• Develops and designs curriculum specific to the core competencies of Summit Academy OIC’s IT Certificate program.
• Teaches students in a competency-based format through lectures, demonstration, and learning-centered instruction.
• Teaches courses in the IT department, including English, Professional Communications, Customer Service, A+ Preparation, and Microsoft Suite & Keyboarding.
• Teaches other courses in short-term and long-term periods as needs arise.
• Manages the learning environment by keeping accurate records, grading assignments, submitting grades and other reports on time, and enforcing school and campus academic and attendance policies.
• Plans appropriate differentiation strategies to address the individual learning needs and styles of diverse adult students.
• Regularly assesses student learning using multiple forms of assessment to determine grades in accordance with established standards and criteria.
• Offers tutoring and assistance to students as needed.
• Models learning and behavior consistent with expectations for students.
• Relates professional and industry experience to learning by incorporating current trends, technology, and best practices into coursework.

Benefits

• Paid time off (PTO) policy, which begins accruing at 120 hours (3 weeks) per year
• 11 annual paid holidays
• 2 annual scheduled, paid mental health days
• Eligibility to elect comprehensive health, vision, dental, and voluntary life insurance
• Employer-sponsored life, short-term, and long-term disability insurance
• Eligibility to participate in our 401(k) retirement plan with a 4% employer match, effective day one
• Eligibility for an annual bonus based on organizational and employee performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree