IT/ Innovation Assistant (Part-Time)

ZELUS•Phoenix, AZ

9h•Hybrid

About The Position

ZELUS is seeking a motivated, detail-oriented Part-Time IT / Innovation Assistant to support the Innovation/IT Manager with the day-to-day technology operations of the firm. The Assistant will help ensure that ZELUS staff have the software licenses, devices, and system access needed to do their jobs, while also supporting broader research and administrative initiatives led by the Innovation/IT Manager.

Requirements

High school diploma or equivalent
Comfortable working with computers, software applications, and basic troubleshooting.
Strong organizational skills and attention to detail.
Good written and verbal communication skills.
Ability to handle confidential and sensitive information with discretion.
Reliable, self-motivated, and able to manage fluctuating hours and priorities.

Nice To Haves

Currently pursuing or recently completed coursework in IT, computer science, construction technology, or a related field is a plus.
Prior exposure to Microsoft 365, Windows device administration, or basic help-desk tasks.
Familiarity with Autodesk products (Revit, AutoCAD, Navisworks, ACC/BIM 360) or interest in the AEC industry.
Experience using spreadsheets or ticketing/asset-tracking tools.

Responsibilities

Track and maintain records of software licenses and subscriptions (e.g., Autodesk AEC Collection, Revit, Navisworks, ACC/BIM 360, and other business applications).
Monitor license utilization, renewal dates, and seat allocation; flag upcoming expirations to the Innovation/IT Manager.
Assist with reassigning or reclaiming licenses as staffing and project needs change.
Maintain an accurate license and subscription inventory log.
Support the tracking, tagging, and inventory of company laptops, workstations, mobile devices, and peripherals.
Assist with basic device setup, imaging, and configuration prior to distribution to staff.
Help coordinate device repairs, replacements, and returns with vendors or IT support resources.
Maintain up-to-date device assignment records.
Assist in preparing accounts, software access, and equipment for new hires.
Support the offboarding process by helping revoke access, collect equipment, and reassign licenses.
Maintain onboarding/offboarding checklists and documentation to ensure a consistent process.
Research new software tools, plugins, and technology solutions relevant to BIM/VDC and AEC workflows.
Summarize findings and prepare comparison materials to support the Innovation/IT Manager's decision-making.
Stay current on Autodesk product updates and industry technology trends as directed.
Provide general administrative support to the Innovation/IT Manager, including scheduling, documentation, and file organization.
Assist with maintaining internal IT documentation, procedures, and standard operating instructions.
Support other office and department tasks as assigned.