IT Infrastructure Technician
About The Position
PosiTrace is a fleet management technology company processing real-time GPS telemetry and video data from thousands of devices across North America. Our platform tracks vehicles, monitors driver behavior, and provides analytics for fleet operators — handling millions of data points daily through a distributed cloud architecture. You'll work directly under our Senior DevOps & Infrastructure Engineer, learning to maintain and improve the cloud infrastructure that powers our fleet tracking platform. This is a hands-on role where you'll grow from executing guided tasks to independently managing production systems.
Requirements
- Basic understanding of Linux system administration (Ubuntu/Debian)
- Familiarity with Docker containers and basic Kubernetes concepts
- Exposure to at least one cloud platform (GCP preferred, AWS or Azure acceptable)
- Understanding of networking fundamentals: TCP/IP, DNS, firewalls, VPN, SSL/TLS
- Basic scripting skills in Bash; Python or Go a bonus
- Familiarity with Git version control and CI/CD concepts
- Strong troubleshooting mindset
- Willingness to learn IoT device management and fleet technology
Nice To Haves
- Experience with CI/CD tools (BitBucket Pipelines, GitHub Actions, or similar)
- Exposure to monitoring tools (Zabbix, Grafana, GrayLog, or similar)
- Familiarity with message queues (RabbitMQ, Kafka)
- Knowledge of MySQL administration basics
- Any exposure to IoT devices, embedded systems, or telemetry data
- CompTIA, GCP, or Kubernetes certifications (or studying for them)
Responsibilities
- Manage and monitor GCP resources: GKE clusters, Cloud SQL instances, GCS buckets, Compute Engine VMs
- Maintain Docker containers and Kubernetes deployments across staging and production environments
- Monitor system health using Zabbix, GrayLog, Google Cloud Monitoring, and internal tools
- Manage VPN access, SSL certificates, DNS records, and firewall rules
- Participate in on-call rotation for infrastructure incidents (after ramp-up period)
- Assist with BitBucket Pipelines for automated builds, tests, and deployments
- Execute deployments following established workflows with git tag versioning
- Support rollback procedures and hotfix workflows when production issues arise
- Containerize services with Docker/Helm and deploy to GKE
- Monitor and maintain backend services that handle communication with GPS trackers and cameras in the field
- Track service health and data flow through the processing pipeline — from device ingestion through message queues to storage
- Assist with troubleshooting device connectivity issues: validate network settings, check SIM card status across cellular providers, verify configurations
- Support ongoing containerization and migration of services to Kubernetes
- Monitor message queue health, backlog, and consumer lag
- Support Elasticsearch, Redis, and MongoDB operations
- Assist with MySQL database maintenance and troubleshooting
Benefits
- Real-world infrastructure: Production Kubernetes, distributed systems, real-time data pipelines
- IoT + Cloud: Unique combination of hardware device management and cloud infrastructure
- Direct mentorship: Work 1:1 with a senior engineer who built and runs the entire infrastructure
- Impact from day one: Small team means your work matters
- Growth path: Clear progression to DevOps Engineer as you take on more responsibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
