IT Infrastructure Project Manager

WBM Technologies•Edmonton, AB

15h

About The Position

In this position, you will be supporting numerous projects for clients across all WBM departments. The role requires the ability to design, organize, and facilitate multiple concurrent projects and operational activities among a wide variety of internal and end-user stakeholders. Comprehensive knowledge and experience with project management, IT infrastructure, and IT operations is vital. Skills leading the development of complex processes and problem-solving activities is also essential to ensure integrity of project policies, objectives, services, and deliverables. The role requires the ability to lead, coordinate, and supervise multiple internal and external project teams.

Requirements

3+ years of experience as Project Manager, with a provable history of successful project implementation.
Proven ability to manage multiple concurrent projects while maintaining project management standards.
Experience in technology and digital transformation project delivery
Strong organizational, planning, and time‑management skills.
Excellent verbal, written, and presentation communication skills.
Strong problem‑solving and prioritization abilities.
Confidence working in client‑facing environments.
Strong customer service orientation with the ability to communicate technical concepts effectively
Self-motivated, organized, and capable of managing multiple client projects simultaneously.
Proficiency with Microsoft applications including Outlook, Word, and PowerPoint.

Nice To Haves

PMP certification
Experience within a Managed Services Provider (MSP) environment.

Responsibilities

Lead end-to-end project lifecycle and client onboarding projects
Develop and maintain project plans, schedules, budgets, and status reporting
Coordinate internal resources, external vendors, and client stakeholders to ensure smooth project execution
Organize and facilitate project meetings including kickoffs, checkpoints, and close‑out sessions
Build strong relationships with internal and external stakeholders to ensure alignment and support
Identify opportunities to improve project delivery processes and tools
Champion continuous improvement initiatives within the PMO to enhance delivery quality and stakeholder satisfaction
Build and maintain strong, professional relationships with clients and internal teams
Act as a central point of communication to ensure alignment across stakeholders
Proactively manage expectations, risks, and changes throughout the project lifecycle