IT Infrastructure Platform Leader (Sr. Chief)

U.S. Bank • Brookfield, WI

1d • $149,515 - $175,900 • Hybrid

About The Position

U.S. Bank is seeking a strategic and visionary infrastructure leader with deep experience in high-availability, fault-tolerant computing environments that support mission-critical business services. The ideal candidate will bring a strong track record of driving platform strategy, operational excellence, modernization, resiliency, and engineering leadership across enterprise-class systems. This role will serve as the platform leader for core infrastructure environments, ensuring exceptional availability, security, performance, and long-term technology sustainability.

Requirements

• Bachelor's degree in business, MIS, engineering, computer science, mathematics, any science, or equivalent work experience
• 10 or more years of experience in delivering software-based solutions/supporting mission-critical enterprise infrastructure environments.

Nice To Haves

• Expertise in one or more of the following: HP NonStop (Tandem), Stratus Platforms, PSeries/AIX, IBM Z (Mainframe), or highly resilient based Linux/x86, including architecture, administration, performance optimization, resiliency, and lifecycle management.
• Strategic Infrastructure Leadership with the ability to define and execute platform roadmaps, modernization strategies, and long-term technology investments aligned to business objectives.
• High Availability & Fault-Tolerant Systems Expertise supporting mission-critical environments with stringent uptime, reliability, resiliency, and performance requirements.
• Disaster Recovery, Business Continuity & Resilience Planning experience designing, implementing, and maintaining enterprise recovery capabilities and operational readiness programs.
• Infrastructure Performance Engineering & Capacity Planning leveraging monitoring tools, operational analytics, forecasting methodologies, and trend analysis to drive platform optimization.
• Technology Lifecycle & Modernization Management including hardware refreshes, software upgrades, platform migrations, capacity expansion initiatives, and technical debt reduction strategies.
• IT Service Management (ITSM) & Operational Excellence with deep knowledge of incident, change, problem, risk, and operational management frameworks in 24x7 production environments.
• Infrastructure Security, Regulatory Compliance & Audit Management ensuring adherence to enterprise security standards, governance requirements, regulatory controls, and audit readiness.
• Executive Communication & Stakeholder Influence with proven ability to lead major incident communications, present technology strategy to senior leadership, and drive cross-functional decision-making.
• Engineering Leadership, Vendor Management & Financial Stewardship including leading highly specialized engineering teams, managing strategic technology partnerships, budget planning, investment prioritization, and cost optimization.

Responsibilities

• Define and execute the strategic roadmap for HP NonStop (Tandem) and Stratus platforms.
• Develop long-term hardware, software, resiliency, and modernization strategies aligned with business objectives.
• Establish platform standards, engineering practices, governance processes, and operational controls.
• Ensure continuous availability, performance, recoverability, and resiliency for all supported environments.
• Lead production operations, incident management, problem management, and root-cause analysis activities.
• Oversee infrastructure lifecycle programs, including hardware refreshes, operating system upgrades, capacity expansions, and technology currency initiatives.
• Manage software maintenance, patching, vendor advisories, and security remediation activities.
• Lead capacity forecasting, performance analytics, and utilization planning to support current and future business demand.
• Present platform health metrics, risk assessments, capacity plans, and investment recommendations to senior leadership.
• Ensure platform compliance with enterprise security standards, regulatory requirements, audit controls, and risk management frameworks.
• Lead business continuity, disaster recovery, resiliency testing, and recovery validation exercises.
• Drive continuous improvement initiatives through automation, operational efficiencies, and reliability engineering practices.
• Manage strategic vendor relationships, technology investments, support agreements, and maintenance contracts.
• Develop and manage platform budgets, including hardware, software, labor, and project expenditures.
• Lead, mentor, and develop teams of engineers, systems programmers, and technical specialists.
• Establish workforce development, succession planning, technical training, and knowledge transfer programs.
• Coordinate cross-functional initiatives with infrastructure, networking, application development, cybersecurity, and operations teams.
• Provide executive-level communication regarding platform performance, risks, incidents, and strategic initiatives.
• Foster a culture of accountability, collaboration, innovation, and operational excellence.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior