IT Infrastructure Specialist, Cloud Platform

International Justice Mission•Virginia - Hybrid, VA

2d•Hybrid

About The Position

International Justice Mission (IJM) is seeking an IT Infrastructure Specialist, Cloud Platform to support and operate its Microsoft Azure cloud platform. This role focuses on the operational excellence, reliability, security, and performance of IJM’s Azure environment, while also contributing to automation, standardization, and continuous platform improvement. The Cloud Platform Specialist is a hands-on technical role within IT Operations, partnering closely with Architecture, Engineering, Security, and Compliance teams to ensure Azure services effectively support IJM’s mission. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Solutions Architect, IT Operations and is only available for candidates with the right to work in the US.

Requirements

5+ years of experience in infrastructure, cloud, or systems engineering roles
3+ years of hands-on Microsoft Azure experience in production environments
Demonstrated experience supporting and operating cloud platforms in an enterprise environment
Strong experience with Microsoft Azure IaaS and PaaS services
Experience implementing or maintaining Infrastructure as Code (Bicep, ARM, or Terraform)
Scripting and automation using PowerShell and/or Azure CLI
Solid understanding of Azure identity, networking, and security fundamentals
Familiarity with Azure Policy, RBAC, and governance models
Fluency with the Azure Well-Architected Framework
Mature orthodox Christian faith as defined by the Apostles' Creed

Nice To Haves

Bachelor’s degree preferred; equivalent experience will be considered
Microsoft Azure certifications (Administrator, Solutions Architect, or similar) preferred

Responsibilities

Own the operational health, availability, and performance of Azure environments across multiple subscriptions and workloads.
Manage and support Azure services across computer, networking, storage, identity, and platform services.
Monitor workloads using Azure Monitor, Log Analytics, and Application Insights, ensuring actionable alerting and timely response.
Participate in incident response, root cause analysis, and post-incident remediation activities.
Perform platform maintenance, upgrades, security remediation, and configuration changes.
Partner with security and compliance teams to ensure Azure environments meet organizational and regulatory requirements.
Support cost visibility and optimization efforts using Azure-native tools and reporting.
Implement and maintain Azure infrastructure using Infrastructure as Code (IaC), with a strong preference for Bicep or equivalent tools.
Maintain standardized Azure deployments aligned to best practices for naming, tagging, diagnostics, and security baselines.
Support Azure governance capabilities including management groups, Azure Policy, role-based access control (RBAC), and subscription structure.
Automate operational tasks and workflows using PowerShell (7+), Azure CLI, and CI/CD pipelines (Azure DevOps and/or GitHub Actions).
Collaborate with application and DevOps teams to support secure and scalable Azure solutions.
In partnership with IT Solutions Architect, engage with business and IT partners across all levels and roles to understand their needs and map onto the appropriate Azure services; and make recommendations to improve existing services.
Participation in IT team Huddles, All Hands, and other collaborative working sessions, to ensure alignment with the technology team and to foster communication, planning and coordination. Cross-train other IT Operations team members to serve as operational alternates. Act as an operational alternate for other IT Operations team members where needed.
Create and maintain technical documentation, operational runbooks, and platform standards.
Monitor and report on platform operational metrics monthly and quarterly to ensure platform and workload SLO’s are being met.
Stable, secure, and observable Azure environments supporting business and mission needs.
Consistent, standardized platform configurations aligned to organizational and industry best practices.
Increased operational efficiency through automation and improved tooling.
Continuing improvements in platform design and operations to meet Microsoft’s Azure Well-Architected Framework guidelines while aligning with business needs.
Effective incident response resulting in reduced recurrence and improved platform resilience.
Participation in IJM’s community of spiritual formation.