IT Infrastructure & Operations Bureau Chief
About The Position
The Montana Department of Transportation (MDT) is recruiting for an IT Infrastructure & Operations Bureau Chief. This position is responsible for all three tiers of Infrastructure and Operational support for MDT. Tier one is Customer Support, which is MDT’s first line of information technology support for all agency staff. Tier two is End-Point Management and Software Delivery which is responsible for the hardware and software packaging. Responsible for the deployment, setup, configuration, installation, and testing; and mobile device procurement and inventory management. Tier three is Server and Network Support which is responsible for the installation and support of server operating systems and infrastructure of the statewide MDT network and vulnerability management. This position recommends, develops, and enforces strategic plans, policies, and procedures for all program functions, and manages the infrastructure portfolio and hardware/software asset management needs of the agency. This position is one of the department’s liaisons between MDT and SITSD technical staff.
Requirements
- Bachelor’s degree in information technology management, business management, computer science, information systems or a related field, OR 4 years of related experience in lieu of a degree.
- 4 years of experience in managing Network and Infrastructure staff, strategic planning, program management, workforce development, state legislative processes, and budgeting.
- Experience working with network servers, network storage, network communication solutions and technology, including satellite, WAN, LAN, SDWAN, disaster recovery, and network security.
- Extensive knowledge of infrastructure and IT operations.
- Ability to work with vendors and manage vendor contracts.
- Ability to manage complex information technology projects.
- Knowledge of project management techniques.
- Skills in change management and keeping up with industry changes.
- Must pass a fingerprint background investigation.
- Proof of eligibility to work in the United States must be provided if selected for hire.
Responsibilities
- Responsible for all three tiers of Infrastructure and Operational support for MDT: Customer Support, End-Point Management and Software Delivery, and Server and Network Support.
- Recommends, develops, and enforces strategic plans, policies, and procedures for all program functions.
- Manages the infrastructure portfolio and hardware/software asset management needs of the agency.
- Acts as a liaison between MDT and SITSD technical staff.
Benefits
- Culture of public service and a commitment to work/life balance
- Potential hybrid remote work arrangement available
- Health, Dental, and Vision Insurance
- Access to Montana Health Centers, low-cost clinics for state employees and their families
- State Retirement plan and additional savings opportunities (deferred compensation)
- Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
- Paid vacation, sick leave, and holidays
- Eligibility for Public Service Student Loan Forgiveness
- Benefits apply on first day of employment
- Relocation assistance may be offered to the successful candidate at the time of offer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
