IT Infrastructure Manager
Triangle Fastener Corporation•Pittsburgh, PA
•Onsite
About The Position
Triangle Fastener Corporation is seeking an experienced IT Infrastructure Manager to lead our IT operations, end‑user services, and technology modernization initiatives. Located in our Pittsburgh, PA Headquarters, this is a high‑impact leadership role responsible for ensuring our technology environment is secure, reliable, scalable, and aligned with business growth, both organically and by acquisition. If you’re a strategic thinker who enjoys developing strong teams, improving systems, and driving operational excellence, we look forward to seeing your application!
Requirements
- 7+ years of experience in IT infrastructure or IT operations.
- At least 3 years in a leadership or management role.
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Strong leadership, communication, and customer‑service orientation.
- Strategic thinker with strong execution and continuous improvement mindset.
Nice To Haves
- 5+ years in an IT leadership role.
- Experience managing cross‑functional initiatives and vendor relationships.
- Strong problem‑solving and decision‑making skills.
- Ability to manage multiple priorities in a dynamic environment.
Responsibilities
- Lead, mentor, and develop a high‑performing IT infrastructure and support team.
- Set clear objectives, manage performance, and ensure strong succession planning.
- Oversee help desk and support operations to ensure responsive, high‑quality service.
- Monitor service performance and drive continuous improvement.
- Manage servers, storage, networks, and core infrastructure to ensure high availability and scalability.
- Oversee IAM processes, user provisioning, authentication, and authorization.
- Support cybersecurity monitoring and compliance with regulatory standards.
- Refine and maintain backup strategies.
- Develop and test disaster recovery and business continuity plans.
- Manage unified communications, telephony, and collaboration platforms.
- Oversee vendor relationships, contracts, and service delivery performance.
- Implement and maintain ITSM processes including incident, change, problem, asset, and configuration management.
- Lead integration of acquired companies’ IT systems and infrastructure with minimal disruption.
Benefits
- Medical, Dental, and Vision Insurance
- Safe Harbor 401(k) with automatic employer contributions
- Company-paid short-term disability and life insurance
- Paid holidays starting Day 1
- Professional development through training and industry events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
