IT Infrastructure Intern

US Venture • Appleton, WI

6d • Onsite

About The Position

We are seeking a motivated and enthusiastic IT Summer Intern to join our IT department during Summer 2027! As an intern, you will have the opportunity to gain practical experience and contribute to various IT projects and initiatives. This role will provide exposure to different aspects of IT, allowing you to develop valuable skills in a professional setting. U.S. Venture’s Internship Program runs May - August 2027. Dates may vary based on individual class schedules. This position is located at our Corporate Office in Appleton, WI.

Requirements

• Working toward a degree in Computer Science/IT Infrastructure
• IT Technical skills
• Communication skills
• Passion for IT and learning
• Previous IT experience, classes, trainings in Computer Science

Responsibilities

• Collaborate with IT staff to resolve technical incidents or fulfill service requests
• Learn to perform installations and configurations of hardware. Includes setting up user devices, AV equipment, and connecting to company networks.
• Maintain accurate records of IT tasks performed, incidents resolved, and service requests fulfilled. Clear documentation is essential for tracking progress and knowledge sharing.
• Basic network troubleshooting. Learn to diagnose and resolve network connectivity issues.
• User support and training. Provide basic user support, such as password resets, account setups, and software usage guidance.
• Participate in IT projects. Intern position may assist in IT projects, such as system upgrades, migrations, or implementing new technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree