IT Infrastructure Field Technician

Reid Petroleum LLC•Lockport, NY

4d•Onsite

About The Position

The IT Infrastructure Field Technician is responsible for the on-site installation and deployment of network infrastructure, cabling, hardware, and Point of Sale (POS) systems across both existing and new construction locations. This role is hands-on and ideal for someone who enjoys working in the field, building systems from the ground up, and solving real-world technical challenges. This position is focused on IT infrastructure installation, including low voltage and structured cabling runs, network rack builds, CCTV systems, as well as computer, printer, and multimedia hardware installation. The ideal candidate will take pride in their work, operate safely and efficiently, and embody our company values in every interaction. Field-Based Role | Travel Required

Requirements

Experience with low voltage cabling and structured cabling systems
Comfortable working on ladders and in active construction environments
Familiarity with basic hand and power tools
Strong attention to detail and ability to follow technical plans
Valid driver’s license with a clean driving record
Ability to travel to various job sites as needed
Associate’s degree or higher in Information Technology or applicable experience
Working knowledge of computer operating systems, primarily Microsoft Windows, with some Linux
Working knowledge of basic computer networking, cabling standards and vlan segmentation
Experience in a Retail or Fuel Retail environment
Ability to multitask and meet deadlines
Analytical and problem-solving skills

Responsibilities

Hardware & Peripheral Installation
Install and configure Windows PCs and peripherals (printers, scanners, HID devices)
Ensure all hardware is deployed according to project specifications
POS System Deployment
Install and configure POS systems, including NCR Radiant and Verifone Commander
Support site readiness and system functionality per deployment plans
Inventory & Asset Management
Track and maintain inventory of equipment and parts
Ensure accurate documentation and asset management of all IT hardware
Field Work & Travel
Operate a company vehicle to travel to job sites
Maintain a clean driving record and follow all safety protocols
Low Voltage & Network Infrastructure
Run, terminate, and test Cat5e, Cat6, and Cat6A cabling
Build and install network racks, patch panels, and cable management systems
Label, certify, and document all cabling and connections
Maintain accurate port mapping and site documentation
CCTV Installation
Install and configure CCTV systems, including cameras and DVR/NVR units
Run coaxial and IP cabling and verify system coverage
Additional Responsibilities
Support other IT field technician duties as assigned
Follow company standards, procedures, and safety guidelines at all times