IT Field Technician

Northstar Energy Services • Midland, TX

1d • Onsite

About The Position

NorthStar Energy Services is hiring an IT Field Technician to support hardware, network, and end-user technology needs across our field operations.

Requirements

• High school diploma or equivalent required
• 1–3 years of hands-on IT support or field technician experience
• Working knowledge of Windows OS, Active Directory, and basic networking (TCP/IP, DHCP, DNS)
• Ability to lift up to 50 lbs and perform physical tasks (climbing, kneeling, working in confined or outdoor spaces)
• Comfortable working in varying field/industrial site conditions, including heat and remote locations
• Valid driver's license with a clean driving record; ability to travel by vehicle or air as needed
• Willingness to travel and stay on-site for extended periods (2–3 weeks at a time for Houston/Channelview-based candidates working West Texas assignments)
• Strong communication skills and ability to work independently with minimal supervision
• Must be able to pass a background check and drug screening

Nice To Haves

• Associate's degree or IT certification (A+, Network+) preferred

Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, printers, mobile devices, and peripherals at job sites and offices
• Set up, maintain, and troubleshoot network equipment (switches, routers, access points, structured cabling) at field/job sites
• Rack, stack, and cable network and server equipment in the field as needed
• Respond to and resolve IT support tickets remotely and on-site in a timely manner
• Image, configure, and deploy new equipment; maintain accurate asset inventory and tracking
• Support onboarding/offboarding of field employees (account setup, hardware provisioning, access/badge coordination)
• Diagnose and resolve connectivity issues (Wi-Fi, VPN, hardwired) at remote sites
• Coordinate with vendors (Dell, Insight, ISPs, etc.) on equipment orders, repairs, and warranty service
• Perform routine site IT audits — inventory checks, cable management, equipment condition
• Document all work performed and maintain accurate records in the ticketing system
• Travel to remote job sites as needed

Benefits

• 401(k) with immediate matching and vesting
• Medical, Dental, Vision
• PPO, HSA, FSA
• Short term and long term benefits
• Employee discounts on consumer goods

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED