IT Infrastructure & Endpoint Manager

Summit Credit Union • Village of Cottage Grove, WI

1d

About The Position

At Summit Credit Union, we believe every employee should have a secure, reliable, and seamless technology experience—no matter their device or operating system. As our IT Infrastructure & Endpoint Manager, you’ll lead the team responsible for delivering that experience. Your work ensures our employees can confidently serve our members, stay productive, and operate in a secure, well‑managed technical environment.

Requirements

• Bachelor’s degree in an Information Technology‑related field.
• Seven or more years of software development or technical experience, including at least three years in a leadership role; equivalent combinations of education and experience considered.
• Strong technical foundation with expertise in relevant technologies, programming languages, and endpoint management principles.
• Demonstrated success leading technical teams and managing complex technical projects from concept to completion.
• Excellent communication, interpersonal, and people‑management skills.
• Ability to balance strategy, engineering, and operations within a fast‑paced, innovative environment.
• Strong problem‑solving abilities with a proactive, solutions‑oriented mindset.
• Working knowledge of ITSM platforms and methodologies.
• Understanding of data security practices and industry‑standard security procedures.
• Familiarity with Azure, Active Directory, and managing both cloud and on‑premises environments.

Responsibilities

• Provide leadership that fosters engagement, professional growth, retention, and a culture of recognition within the Infrastructure & Endpoint Delivery team.
• Deliver a consistent, secure, automation‑first endpoint experience, including build processes, security patching, software deployment, and configuration management.
• Maintain strict and measurable adherence to patching and control standards across all endpoints, networks, and network‑connected devices.
• Develop strategies for optimizing data center operations, including hardware footprint reduction, licensing efficiencies, and migration toward cloud and container‑based services.
• Build strong partnerships with stakeholders across IT, marketing, and member‑facing departments, ensuring communication, alignment, and shared success.
• Drive continuous technological improvement by assessing systems, processes, and emerging tools to advance the credit union’s endpoint ecosystem.
• Reduce technology friction for employees by aligning endpoint strategies with organizational and departmental goals.
• Ensure compliance with regulatory standards, internal policies, and quality assurance expectations.

Benefits

• Excellent health insurance options to support you and your family.
• 401(k) with employer match to help you build your financial future.
• Generous paid time off so you can recharge and thrive.
• Paid holidays, wellness‑focused benefits, and a people‑first culture.
• Opportunities for professional learning, growth, and advancement.
• A workplace grounded in inclusion, purpose, and meaningful impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees