IT Infrastructure and Operations Manager

Altimeter Solutions Group LLC•Springfield, OR

12d•$95,000 - $110,000•Onsite

About The Position

The IT Infrastructure and Operations Manager is responsible for overseeing all aspects of an organization's hardware systems and infrastructure. This role involves managing the planning, implementation, maintenance, and security of hardware components, networks, servers, and related systems. The IT Infrastructure and Operations Manager collaborates with various teams to ensure the smooth functioning and optimization of hardware resources to support business operations effectively.

Requirements

In-depth knowledge of hardware components, network architecture, and infrastructure technologies.
Ability to troubleshoot hardware and infrastructure issues and find effective solutions.
Understanding of cybersecurity principles and best practices to protect hardware and infrastructure assets.
Skills to plan, execute, and oversee hardware and infrastructure projects effectively.
Ability to communicate technical information effectively with team members and stakeholders.
Capability to lead and motivate a team to achieve organizational goals.
Ability to align hardware and infrastructure strategies with overall business objectives.
Proficiency in managing vendor relationships and negotiating contracts.
Understanding of budgeting and cost control principles to optimize resource allocation.
Awareness of relevant regulations and ability to ensure compliance.
Skill in maintaining accurate documentation for hardware and infrastructure configurations.
Willingness to explore modern technologies and adapt to changing hardware and infrastructure needs.
Bachelor's degree in Computer Science, Information Technology, or related field.
A minimum of 10 years of relevant work experience in IT Infrastructure and Operations is required to demonstrate expertise in the field.
Proven experience in hardware management, infrastructure design, and network administration, preferably in a managerial or leadership role.
Strong technical expertise in hardware components, operating systems, networking protocols, and cybersecurity principles.

Nice To Haves

Advanced degree or certifications (e.g., CCNA, MCSE, CISSP) preferred.
Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively with diverse teams and stakeholders.
Strategic thinking and problem-solving abilities to anticipate challenges, identify opportunities, and develop innovative solutions.
Knowledge of project management methodologies, budgeting processes, and vendor management practices.
Commitment to continuous learning and staying updated on emerging technologies, industry trends, and best practices in hardware and infrastructure management.
Having either CompTIA A+, CompTIA Network+, CompTIA Security+, or Microsoft Certified: Azure Administrator Associate would be highly beneficial.

Responsibilities

Hardware Procurement and Management: Procure, deploy, and manage hardware assets including servers, networking equipment, computers, and peripherals.
Infrastructure Design and Implementation: Plan, design, and implement IT infrastructure solutions that align with organizational needs.
Systems Administration: Oversee day-to-day operation, maintenance, and troubleshooting of user computers, hardware systems, servers, and network devices.
Security Management: Implement and maintain security measures to protect hardware and infrastructure from cyber threats.
Capacity Planning and Performance Monitoring: Monitor system performance and plan for future capacity needs to support organizational growth.
Disaster Recovery and Business Continuity: Develop and maintain plans for the recovery of hardware and infrastructure in case of disaster.
Vendor Management: Manage relationships with hardware and infrastructure vendors, including contract negotiation and oversight of service level agreements.
Team Leadership and Development: Lead a team responsible for hardware and infrastructure management, providing guidance and support for professional growth.
Budgeting and Cost Control: Develop and manage budgets for hardware and infrastructure projects and operations.
Documentation and Reporting: Maintain accurate documentation and prepare reports on hardware and infrastructure configurations, procedures, and policies.
Technology Evaluation and Innovation: Stay updated on emerging technologies and evaluate their potential impact on the organization.
Office 365 global tenant administration including SharePoint, Exchange administration, and Intune in hybrid and cloud environments.