IT Infrastructure Administrator

Interstates • New York City, KS

1d

About The Position

The IT Infrastructure Administrator is responsible for administering, supporting, and securing Interstates’ IT infrastructure. The role provides advanced Tier 2 support and maintains servers, networks, cloud platforms, and enterprise systems. Responsibilities also include managing user access, patching, backups, and routine infrastructure improvements. The administrator works with internal teams and vendors to troubleshoot complex issues and support technology initiatives, helping ensure system reliability, security, and continuity of operations.

Travel is required based on business needs and is not expected to exceed 35% of the employee’s time. Travel may include job locations and other company or project sites to support infrastructure needs and technology operations.

Requirements

• 3–5+ years of experience in systems, network, or infrastructure administration.
• Hands-on experience with Windows Server, Active Directory, and Microsoft 365 / Exchange Online.
• Experience supporting virtualization platforms such as VMware or Hyper-V.
• Working knowledge of network infrastructure, including switches, routers, VPNs, and firewalls.
• Experience with patch management, backups, disaster recovery, and software deployment.
• Strong troubleshooting, communication, documentation, and vendor collaboration skills.
• Bachelor’s degree in an IT-related field or equivalent experience.

Nice To Haves

• Exposure to cloud and hybrid environments.
• Experience with scripting or automation tools such as PowerShell.
• Bachelor’s degree in an IT-related field is preferred.

Responsibilities

• Administer and maintain servers, virtual environments, network devices, and cloud platforms.
• Configure, deploy, and support enterprise hardware, software, and infrastructure services.
• Manage user access, permissions, group policies, and account lifecycle processes.
• Monitor system health, performance, and uptime; respond to and resolve escalated issues.
• Execute and improve patching, backup, replication, and disaster recovery processes.
• Support LAN/WAN, VPN, firewall, and connectivity issues for internal and remote users.
• Provide advanced Tier 2 troubleshooting for infrastructure, system, and application issues.
• Identify opportunities for automation and standardization and document repeatable processes.
• Partner with vendors and internal stakeholders to implement and support technology solutions.
• Support security controls and compliance requirements.

Benefits

• Opportunities for professional growth and career advancement.
• Support for licensure, continuing education, and professional development.
• Competitive benefits.
• 401(k).
• Health insurance.
• Dental insurance.
• Vision insurance.
• Vacation.
• Performance bonus.
• Established career paths.
• Career coaches focused on employee success.
• Flexible schedules.
• Social activities and company-sponsored community events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level