IT Helpdesk / IT Support Specialist (Entry-Level)

Gavin de Becker & Associates • San Antonio, TX

1d • $45,000 - $60,000 • Onsite

About The Position

Gavin de Becker & Associates (GDBA) is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From media figures and corporations to universities and women’s shelters, GDBA stands on the front line of the assessment, prediction, and management of violence. We are seeking a full-time IT Helpdesk / Support Specialist to work out of our San Antonio, TX office.

Requirements

• Interest in the IT field, including communications technology, A/V, hardware, and software
• Working knowledge of networking concepts and various software packages
• Technical knowledge to troubleshoot the individual components of a computer
• Demonstrates a persistent problem-solving and efficient approach to technology
• Maintains a reliable system for prioritizing tasks and ensuring its completion
• Strong customer service background; can interface with internal end users, as well as clients
• Must be able to pass our background check and drug screening

Responsibilities

• Support end users that are running modern operating systems and software packages
• Responsible for the organization and inventory of IT-related equipment
• Assist with compliance audits and tracking
• Assist with a variety of IT projects, as needed
• Identify areas of improvement and create new mechanisms to promote efficiency, organization, and accuracy

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long-Term Disability Insurance
• Paid Time Off
• 401(k) with Automatic $3k Employer Contribution and 10% of every Associate-Contributed Dollar Matched by GDBA
• Gym and wellness allowances
• Corporate discount memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed