IT Help Desk 1 Intern

Audi Jlr Lotus Bmw Moto • Wilmington, NC

2d • Onsite

About The Position

This internship is designed as a hands-on introduction to the real world of IT within a fast-paced automotive dealer group. You will work directly with the IT Manager and gain practical experience supporting day to day technology operations across multiple dealership locations. This role is l earning-focused, not labor-focused. The goal is to expose you to how IT actually operates in a business environment how issues are diagnosed, how systems are managed, and how technology supports sales, service, and operations. If you’re curious about IT, enjoy problem-solving, and want to see what an IT career really looks like day to day, this internship is a great entry point.

Requirements

• Considering a career in IT and wants hands-on experience
• Studying IT, Computer Science, Cybersecurity, or a related field
• Recently graduated and looking for real-world exposure
• Curious, reliable, and willing to learn
• Comfortable asking questions and taking feedback
• No prior professional IT experience is required.

Responsibilities

• Basic help desk support (password resets, software issues, printer issues)
• Setting up new user accounts, email, and devices
• Assisting with workstation setups and equipment deployment
• Performing basic system checks and updates
• Documenting common issues and solutions
• Helping organize IT inventory and equipment
• Shadowing troubleshooting of more advanced issues
• Assisting with small IT projects as learning opportunities

Benefits

• Real-world IT experience you can put on your resume
• Exposure to enterprise tools and systems
• One-on-one mentorship from an IT Manager
• Insight into multiple IT career paths (help desk, systems, security, networking)
• A strong understanding of how IT supports business and sales operations
• A professional reference upon successful completion

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed